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Paid to lobby but up for debate: role conceptions and client selection of public affairs consultants
Mid Sweden University, Faculty of Science, Technology and Media, Department of Communication, Quality Management, and Information Systems (2023-).ORCID iD: 0000-0001-8475-689x
2023 (English)In: Journal of Communication Management, ISSN 1363-254X, E-ISSN 1478-0852, Vol. 27, no 4, p. 617-632Article in journal (Refereed) Published
Abstract [en]

Purpose: This article addresses recent calls in the literature for advancing our understanding of public affairs consultants and their role conceptions. By testing and further exploring self-perceptions of public affairs consultants the study aims to offer new insight into how consultants define and view their occupational role. Design/methodology/approach: The study draws on a nationwide survey with public affairs consultants in Sweden. Findings: Four main role conceptions were identified (advocate, do-gooder, expert and intermediary). Further, the study tests how personal and professional characteristics correlate with different role conceptions, by viewing professional experience and consultants' selection of clients. Data also suggest that consultants' background in politics does not promote any specific role perception. Finally, the findings also show that how consultants choose clients is a divider in the industry, where some act as passive intermediaries while other take a more active role in their choice of clients. Originality/value: The findings enhance our understanding of public affairs as a field, and specifically about the modelling of professional roles amongst consultants. The empirical results in this study show how contemporary role typologies needs to be extended to better capture the specificities of consultants' roles in public affairs. By addressing the issue of how consultants choose clients the study engages with the complex debate of whether consultants ought to act as objective or subjective agents and hence join the conversation on ethics in public affairs. 

Place, publisher, year, edition, pages
Emerald , 2023. Vol. 27, no 4, p. 617-632
Keywords [en]
Ethics, Lobbying, Public affairs, Public relations
National Category
Business Administration Media and Communications
Identifiers
URN: urn:nbn:se:miun:diva-48417DOI: 10.1108/JCOM-12-2022-0147ISI: 000996452700001Scopus ID: 2-s2.0-85160314937OAI: oai:DiVA.org:miun-48417DiVA, id: diva2:1763570
Available from: 2023-06-07 Created: 2023-06-07 Last updated: 2023-11-13Bibliographically approved
In thesis
1. The Many Faces of Public Affairs: A Study of Constructs, Conditions and Claims in a Disputed Field of Practice
Open this publication in new window or tab >>The Many Faces of Public Affairs: A Study of Constructs, Conditions and Claims in a Disputed Field of Practice
2023 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis explores the communicative constructs and practices of public affairs in Sweden. As a mainstream communication function, public affairs is undertaken by a wide range of actors who wish to influence public policy, and the opportunity to do so is a vital part of any democratic system. At the same time, the practice of public affairs is closely associated with secrecy, inequality and accusations of poor ethics, which makes critical voices question whether lobbyists impede democratic processes. To join the conversation on the role of public affairs in society, this thesis approaches public affairs from several perspectives. The main focus is a specific group of public affairs practitioners, namely consultants. The thesis illustrates how lobbying has been framed and discussed in the media and considers how these discourses relate to the debate on lobbying in general. Further, it describes values, attitudes and conceptualizations amongst public affairs practitioners through the study of role conceptions. The studies in the thesis present new nuances or categories of roles and hence adds to previous research on the modelling of roles. Moreover, the results show that many public affairs consultants are claiming a proactive role where they pursue clients and assignments based on their own independent agendas and on personal ethics, and I discuss whether consultants should act as political agents or impartial advocates in their occupational role. The dissertation further engages with the issue of legitimacy and stigma surrounding public affairs and shows how the tainted image of public affairs serves as a resource and impediment in the construction of an occupational identity. Overall, the contribution of the dissertation is a more nuanced and varied understanding of various constructs of public affairs, conditions for public affairs work, and the consequences the practices have for society and the building of democratic cultures.

Abstract [sv]

Möjligheten att påverka politiska beslut genom lobbying är en viktig del i alla demokratiska system. Samtidigt är public affairs nära förknippat med hemlighetsmakeri och bristande etik, vilket får kritiker att hävda att lobbyister hämmar demokratiska processer och skapar ojämlika förutsättningar att påverka politiken. För att bidra till debatten utforskar denna avhandling hur public affairs kommunikativt konstrueras och hur public affairs praktiseras, ur flera perspektiv. Ett speciellt fokus är en omstridd grupp av public affairs-utövare: public affairs-konsulter.

Avhandlingen illustrerar hur lobbying har diskuterats och framställts i media och överväger hur dessa diskurser förhåller sig till debatten om lobbying i allmänhet. Vidare studeras hur olika professionella public affairs-utövare själva ser på sin yrkesroll och sin funktion genom att undersöka värderingar, attityder och konceptualiseringar inom yrket. Studiernas resultat kompletterar tidigare forskning om yrkesroller genom att presentera nya nyanser och kategorier av roller inom fältet. Resultaten visar även att många public affairs-konsulter antar en proaktiv roll där de tar sig an kunder och uppdrag baserat på sina egna agendor och personliga etik, vilket är ett resultat som knyter an till diskussionen om konsulter ska agera som politiska agenter eller opartiska representanter i sin yrkesroll. Avhandlingen behandlar vidare frågan om legitimitet och stigma i relation till public affairs och undersöker hur den negativa bilden av public affairs fungerar både som resurs och hinder i konstruktionen av en yrkesidentitet. Sammantaget är avhandlingens bidrag en mer nyanserad och varierad bild av olika konstruktioner av public affairs, förutsättningarna för public affairs-arbete och de konsekvenser som public affairs som praktik har för samhället och för utvecklingen av demokratiska kulturer.

Place, publisher, year, edition, pages
Sundsvall: Mid Sweden University, 2023. p. 34
Series
Mid Sweden University doctoral thesis, ISSN 1652-893X ; 400
Keywords
Public affairs, lobbying, legitimacy, role conceptions, occupational identity
National Category
Communication Studies
Identifiers
urn:nbn:se:miun:diva-49832 (URN)978-91-89786-39-4 (ISBN)
Public defence
2023-12-01, C312, Holmgatan 10, Sundsvall, 10:15 (English)
Opponent
Supervisors
Note

Vid tidpunkten för framläggandet av avhandlingen var följande delarbeten opublicerade: delarbete IV

At the time of the PhD defence the following papers were unpublished: paper IV

Available from: 2023-11-13 Created: 2023-11-13 Last updated: 2023-11-13Bibliographically approved

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Helgesson, Elin

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