Large scale societal crises, like the COVID‐19 crisis which is classified as a global pandemic, demand collaboration among organizations in order to manage the crisis. A community’s ability to recover from such a crisis and enhance resilience depends on organizations coordinating their crisis communication and collaborate on establishing adaptive capacity through activity coordination (Jahn & Johansson, 2018). The scale of emergency and technology development influence what new approaches to developing community resilience are implemented. Also, the division of responsibility among involved organizations may hamper activity coordination. This study focuses on the activity coordination of crisis communication in Sweden during the first months of the COVID‐19 crisis in spring 2020. A large number of telephone conferences with organizations coordinating their crisis communication are analyzed together with selected interviews of organizational representatives from public health organizations, national crisis management organizations, regional and local organizations. The results illustrate the challenges these crisis managers face when coordinating their crisis communication and the success factors of effective crisis communication coordination. The study contributes to enhance our knowledge on crisis communication coordination as a means of crisis management in order to establish resilient and sustainable communities.