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Audiences behind the Paywall: News Navigation among Established versus Newly Added Subscribers
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
DN.
2021 (English)In: Digital Journalism, ISSN 2167-0811, E-ISSN 2167-082X, Vol. 9, no 3, p. 319-335Article in journal (Refereed) Published
Abstract [en]

How audiences behave behind newspaper paywalls is, in research, almost unknown territory. In editorial offices, however, this has become common knowledge, since traffic data is available around the clock. In this study, we have had the opportunity to study how subscribers with different degrees of subscription experience behave behind the paywall. In the analysis, we use traffic data generated from tracking scripts and stored in Amazon Redshift. The results are unambiguous. Readers with a paid subscription show a higher degree of activity, greater involvement, and more varied usage than do newly added readers with a free subscription, independent of age. Following subscribers with free subscriptions over time shows that their behaviour mainly is negative, with an overall lower degree of activity. Young subscribers with short-term accounts show the lowest degree of activity, independent of the measurement used. Implications of the results are discussed. 

Place, publisher, year, edition, pages
2021. Vol. 9, no 3, p. 319-335
Keywords [en]
audience, generation, habits, metrics, online newspaper, Paywall
National Category
Information Systems
Identifiers
URN: urn:nbn:se:miun:diva-41316DOI: 10.1080/21670811.2021.1878919ISI: 000620079500001Scopus ID: 2-s2.0-85100988959OAI: oai:DiVA.org:miun-41316DiVA, id: diva2:1532578
Available from: 2021-03-02 Created: 2021-03-02 Last updated: 2021-04-07

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Wadbring, Ingela

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf