Mid Sweden University

miun.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
The Process-Ranking Benchmarking (PRB) Model: Simplifying the IT-Procurement Decisional Process
Mid Sweden University, Faculty of Science, Technology and Media, Department of Computer and System Science.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology. (RCR)
2020 (English)In: 2020 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), Singapore: IEEE, 2020Conference paper, Published paper (Refereed)
Abstract [en]

The decisional process involved in IT procurement is complex, largely because it entails a large investment and because it takes time to make the decision. Another layer of complexity arises from the fact that the decision will influence every employee working in the environment supported by the system. This increases the importance of choosing an IT system that improves rather than hinders productivity. The supplier of the IT system can also influence the success of IT procurement, but this aspect is often left out of the equation. This study presents an approach that simplifies the complex decisional process regarding IT procurement. This approach considers not only the IT system to be purchased but also the supplier of the system. The approach combines process mapping of the IT systems (Business Process Modelling and Notation), ranking aggregation of desirable characteristics of the IT systems (Kemeny-Young) and benchmarking through data envelopment analysis. Together, these methods constitute the process-ranking benchmarking model, which is shown to enable a fictional group of decision-makers to reduce the number of prospective IT systems from 10 to just one, thus greatly simplifying their task.

Place, publisher, year, edition, pages
Singapore: IEEE, 2020.
Keywords [en]
Process-ranking benchmarking model, Business process modelling, Data envelopment analysis, IT procurement, Kemeny-Young method
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:miun:diva-40709DOI: 10.1109/IEEM45057.2020.9309896ISI: 000821932400264Scopus ID: 2-s2.0-85099751301ISBN: 978-1-5386-7221-1 (print)ISBN: 978-1-5386-7220-4 (electronic)OAI: oai:DiVA.org:miun-40709DiVA, id: diva2:1507915
Conference
2020 IEEE International Conference on Industrial Engineering and Engineering Management
Available from: 2020-12-09 Created: 2020-12-09 Last updated: 2022-12-21Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Olofsson, SimonHasselblad, AnnikaOlsson, Leif

Search in DiVA

By author/editor
Olofsson, SimonHasselblad, AnnikaOlsson, Leif
By organisation
Department of Computer and System ScienceDepartment of Information Systems and Technology
Engineering and Technology

Search outside of DiVA

GoogleGoogle Scholar

doi
isbn
urn-nbn

Altmetric score

doi
isbn
urn-nbn
Total: 136 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf