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Hur påverkar ledares beteende medarbetares arbetstillfredsställelse och arbetsmotivation?
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.
2019 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Medarbetarens arbetstillfredsställelse har fått alltmer uppmärksamhet av både forskare och arbetsgivare. Majoriteten av dagens organisationer utför kontinuerligt olika undersökningar för att ta reda på hur nöjda medarbetarna är med sina arbetsuppgifter, arbetsmiljön och utvecklingsmöjligheter. Trots att det inte finns många forskningsstudier som specifikt visar hur ledarskapsbeteende kan påverka medarbetares arbetstillfredsställelse så finns det mycket inom forskningen som tyder på att det finns samband mellan dem.

 

Syftet med studien är att bidra till ökad förståelse för hur olika ledarskapsbeteenden kan påverka medarbetarnas arbetstillfredsställelse och arbetsmotivation. Den kvantitativa forsknings-metoden har tillämpats för att studera korrelationen mellan dessa. Vidare har studien genomförts med hjälp av en urvalsmetod så kallad snöbollsurval. Urvalsmetoden har varit en effektiv metod för att uppnå många deltagare, vilket är en viktig parameter för statistiska analyser. Sammanlagt 306 medarbetare från olika företag med olika arbetsroller deltog i undersökningen. Emellertid baseras studiens resultat på 301 medarbetare, eftersom fem av deltagarna exkluderades vid analyseringen på grund av bristande svar i undersökningen.

 

Studiens resultat visar att ledarskapsbeteenden som berör medarbetarnas delaktighet, positiv kommunikation, medarbetarnas utveckling, socialt ansvarstagande och empati samvarierar med medarbetarnas arbetstillfredsställelse och arbetsmotivation. Detta innebär att ledarskaps-beteende har en betydande påverkan på medarbetarnas arbetstillfredsställelse som i sin tur påverkar deras arbetsmotivation.

Abstract [en]

The employee's job satisfaction has received increasing attention from both researchers and employers. The majority of nowadays organizations executing continuously various surveys to find out how satisfied employees are with their tasks, work environment and development opportunities. Although that there are not many research studies that specifically show how leadership behaviours can affect employees job satisfaction, there is many studies that indicates there is a correlation between them.

 

The purpose of this study is, to contribute to a better understanding of how different leadership behaviours can affect employee’s satisfaction and work motivation at the work. The quantitative research method has been applied, to address the relation between these subjects. Furthermore, the study has been carried out using a selection method known as snowball selection. The selection method has been an effective method for achieving many participants, which is an important parameter for statistical analysis. Total 306 employees from different companies with different work roles participated in the survey. However, the result of the study is based on 301 employees, since five of the participants were excluded during the analysis due to a lack of answers in the survey.

The result of this study shows that leadership behaviours which concern employee participation, positive communication, employee development, social responsibility and empathy covary with employees work satisfaction and motivation. This means leadership behaviours have a significant impact on employees job satisfaction, which in turn impact employee work motivation.

Place, publisher, year, edition, pages
2019. , p. 65
Keywords [en]
Leaders, employees, leadership behaviour, job satisfaction, work motivation
Keywords [sv]
Ledare, medarbetare, ledarskapsbeteenden, arbetstillfredsställelse, arbetsmotivation
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-36998Local ID: KA-V19-A1-002OAI: oai:DiVA.org:miun-36998DiVA, id: diva2:1347084
Subject / course
Quality Management and Leadership LO1
Supervisors
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Note

2019-06-27

Available from: 2019-08-30 Created: 2019-08-30

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