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Lean – En utveckling från produktion till välfärd och service: En litteraturstudie av hur Lean utvecklats från produktion till välfärds- och servicebranschen
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study consists of two studies around Lean. The studies are limited to two databases and three different sectors, the industry sector where Lean originated from, and the welfare and service sectors.

The first study is a quantitative pilot study on published articles. The purpose was to get an understanding of what extent the different sectors get published, compared to each other. The result was illustrated in a graph where 40 articles per year were proportionally divided between the three sectors.

The main study is a literature review where a scoring matrix was used to cull the selected articles. The remaining articles where compared to the “Toyota house” to answer the research questions:

In what way has the definition of Lean changed from the manufacturing-based improvement philosophy it originated as, to the concept that is used in different sectors today?

How does the specific sector affect the implementation of Lean, is there a difference in the Lean that is described in the literature compared to the Lean that is used in the welfare or service sectors?

The study found in the chosen literature is that the sectors that are new at using Lean are using less of the tools available and in a smaller part of the organization, instead of using it on the whole organization. Many case studies where found that describes what tool was used, but not how they were used. One sector with many published articles was the construction sector, but they were overlooked due to the limitations of the study.

Abstract [sv]

Denna studie består av två undersökningar kring Lean. Undersökningarna är begränsade till två databaser samt tre branscher, industribranschen där Lean grundades samt välfärds- och tjänstebranschen.

Först gjordes en kvantitativ förstudie av publicerade artiklar för att få en uppfattning kring hur många andelar av de olika branscherna artiklarna bestod av. Resultatet visades i form av en graf där 40 artiklar från varje år delades upp i de tre branscherna.

Efter det gjordes en litteraturstudie med en bedömningsmatris för en utgallring av artiklar. Utvalda artiklar jämfördes därefter mot ”toyotahuset” för att svara på forskningsfrågorna:

På vilket sätt har definitionen av Lean förändrats från den produktionsbaserade förbättringsfilosofin det ursprungligen var, till det uttryck som används i flera olika branscher idag?

Hur påverkar branschen implementeringen av Lean, skiljer sig det Lean som beskrivs i litteraturen mot det Lean som används i välfärds- eller tjänstesektorn?

Det vi kunde hitta i den utvalda litteraturen var att de branscher som är nya med Lean använder färre verktyg och på mindre delar av sin organisation istället för att göra implementeringen på hela organisationen. Vi hittade många ”case studies” som berättar att det använt verktyg men inte hur verktygen har använts. En bransch som det hittades mycket artiklar om men som sållades bort på grund av avgränsningen var Lean construction.

Place, publisher, year, edition, pages
2019. , p. 70
Keywords [en]
Lean, healthcare, service, Toyota Production System
Keywords [sv]
Lean, healthcare, service, Toyota Production System
National Category
Other Engineering and Technologies not elsewhere specified
Identifiers
URN: urn:nbn:se:miun:diva-36335Local ID: IG-V19-G3-011OAI: oai:DiVA.org:miun-36335DiVA, id: diva2:1326334
Subject / course
Industrial Organization and Economy IE1
Educational program
Master of Science in Industrial Engineering and Management TINDA 300 higher education credits
Supervisors
Examiners
Available from: 2019-06-18 Created: 2019-06-18 Last updated: 2019-08-22Bibliographically approved

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