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Herzberg's Two-Factor Theory of Work Motivation Tested Empirically on Seasonal Workers in Hospitality and Tourism
Högskolan i Borås.
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (ETOUR)
Handelshögskolan vid Göteborgs Universitet.
2009 (English)In: Tourism management, ISSN 0261-5177, Vol. 30, no 6, 890-899 p.Article in journal (Refereed) Published
Abstract [en]

The objective of this study was to understand work motivation in a sample of seasonal workers at a tourism destination strongly steered by seasonality. Furthermore, it was investigated whether seasonal workers could be divided into worker subgroups on the basis of their work motivation. A structural equations model tested Herzberg's Two-Factor Theory of work motivation empirically. The findings of the study support the Two-Factor Theory of work motivation. Furthermore, results indicated that a migrant community of workers was significantly less concerned about wage level as well as significantly more concerned about meeting new people than resident workers. As a result of these findings, it is suggested that management of businesses in hospitality and tourism need to consider that the seasonal workforce consists of different kinds of worker subgroups, which have different needs to be satisfied.

Place, publisher, year, edition, pages
2009. Vol. 30, no 6, 890-899 p.
Keyword [en]
Work motivation; Seasonal; Employee; Hospitality; Tourism; Herzberg; LISREL
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-7371DOI: 10.1016/j.tourman.2008.12.003ISI: 000270345600012Scopus ID: 2-s2.0-69249227432Local ID: ETOUROAI: oai:DiVA.org:miun-7371DiVA: diva2:127381
Available from: 2008-12-07 Created: 2008-12-05 Last updated: 2010-06-14Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf