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Kommunernas digitalisering: - en jämförande studie mellan Sundsvall och Malmö
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Digitization, which in its most classical form means switching from analogue to digital management and communication, has for many years been popular in public administration. This paper aims to compare the two Swedish municipalities of Sundsvall and Malmö with regard to implementation of the policy regarding digitization of public activities, with particular focus on communication with citizens.

The aim of the paper is to try to answer two questions:

- What policies in the field of digitalization has the municipalities I chose to study           implemented?

- Does the municipalities take into account that some of its residents do not have access to  and / or habits to IT equipment and the Internet?

The theoretical framework of the essay focuses primarily on e-governance and policy transfer. I mainly use qualitative content analysis to investigate this by studying the policies of both municipalities. To supplement this with statistics that help me get a better picture of the problem, I have also done quantitative analysis, more specifically bivariate regression analysis. It is mainly in my second question that they fill a function. The conclusion is that both municipalities are working on digitization, but the policies chosen to implement differ. Malmö has a policy aimed primarily at the citizens, while Sundsvall focuses primarily on its own operations. Furthermore, it is noted that policy transfer in this topic occurs.

Place, publisher, year, edition, pages
2018. , p. 47
National Category
Political Science
Identifiers
URN: urn:nbn:se:miun:diva-34807OAI: oai:DiVA.org:miun-34807DiVA, id: diva2:1258477
Subject / course
Political Science ST2
Educational program
Social Science Programme SSAMG 180 higher education credits
Supervisors
Examiners
Note

2018-08-24.

Available from: 2018-10-25 Created: 2018-10-24 Last updated: 2018-10-25Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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