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Boundary Work to Conduct Business as Usual: Interaction at the Boundary Between the Affected Organization and Emergency Responders
Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences. (RCR)
2019 (English)In: Risk, Hazards & Crisis in Public Policy, ISSN 1944-4079, E-ISSN 1944-4079, Vol. 10, no 2, p. 212-232Article in journal (Refereed) Published
Abstract [en]

The goal of this study was to examine the interaction when a workplace suffers an emergency and the emergency responders temporarily deploy their workplace inside the affected workplace to address the emergency. The research is based on semi-structured interviews with personnel from fire and rescue services and personnel from schools and elderly care centers. The results are structured around four boundary work practices that govern the interaction: emergency containment, division of responsibility, division of labor and crossing the boundary. These boundary work practices provide structure and enable both parties to concentrate on their own work. It also enables support over the workplace boundaries. Thus, the interaction may be described as a cooperation mutually accomplished by both parties. 

Place, publisher, year, edition, pages
2019. Vol. 10, no 2, p. 212-232
Keywords [en]
boundary work, emergency response, emergency services, interaction, non-emergency organization
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
URN: urn:nbn:se:miun:diva-34611DOI: 10.1002/rhc3.12157ISI: 000472676900005Scopus ID: 2-s2.0-85053278766OAI: oai:DiVA.org:miun-34611DiVA, id: diva2:1253086
Available from: 2018-10-03 Created: 2018-10-03 Last updated: 2019-09-17Bibliographically approved

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Oscarsson, Olof

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