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The Relationship of Service Quality and Customer Satisfaction in the Airline Industry and the Moderating Effect of the Airline Type
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2018 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Place, publisher, year, edition, pages
2018. , p. 79
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-34173OAI: oai:DiVA.org:miun-34173DiVA, id: diva2:1232279
Subject / course
Business Administration FE1
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Note

2018-06-14

Available from: 2018-07-11 Created: 2018-07-11

Open Access in DiVA

fulltext(1368 kB)16890 downloads
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File name FULLTEXT01.pdfFile size 1368 kBChecksum SHA-512
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf