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Enablers for Interoperability in Decentralized e-Government Settings
Mid Sweden University, Faculty of Science, Technology and Media, Department of Information Systems and Technology.ORCID iD: 0000-0002-1337-0479
2018 (English)In: Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age (dgo '18), Delft, Netherlands. / [ed] Anneke Zuiderwijk and Charles C. Hinnant, ACM Digital Library, 2018, article id 29Conference paper, Published paper (Refereed)
Abstract [en]

Interoperability is considered a success factor to effectively implement electronic government. Interoperability can conceptually be understood as properties of a system and its context. The properties of democratic systems are often ill-suited for interoperability and, as such, enablers for interoperability might disrupt a country's constitutional design. Hence, there is a need to advance our knowledge on how to achieve 'democratic interoperability'. The purpose of this paper is to identify interoperability enablers that minimally interfere with a country's democratic constitution. Qualitative data has been collected via interviews and documents from a Swedish case study that involves several organizations and systems. The findings include four enablers: open source software, legal interpretations, tailored resource allocation, and a dedicated agency to manage national infrastructure. These enablers managed to balance demands on increased efficiency and effectiveness with respect for privacy and security of the individual and the jurisdiction and autonomy of government agencies. The results contribute to current discussions about governance related to the implementation of technology in the public sector. The paper concludes by suggesting that interoperability in the public sector must be subject to careful multi-disciplinary decision making to ensure balance within the constitutional setting.

Place, publisher, year, edition, pages
ACM Digital Library, 2018. article id 29
Keywords [en]
e-Government, Interoperability, Constraints, Challenges, Enablers, Democracy
National Category
Information Systems
Identifiers
URN: urn:nbn:se:miun:diva-33691DOI: 10.1145/3209281.3209303ISI: 000511427500029Scopus ID: 2-s2.0-85049032006ISBN: 978-1-4503-6526-0 (electronic)OAI: oai:DiVA.org:miun-33691DiVA, id: diva2:1212192
Conference
dgo '18, 19th Annual International Conference on Digital Government Research: Governance in the Data Age Delft, The Netherlands — May 30 - June 01, 2018
Available from: 2018-06-01 Created: 2018-06-01 Last updated: 2020-09-28Bibliographically approved

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Sundberg, Leif

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf