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Outsourcing av ekonomifunktionen i små företag
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2018 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Den hårdnande konkurrensen mellan företag och jakten efter kostnadsbesparingar har fått vissa företag att outsourca sina stödfunktioner vilket kan vara hela eller delar av ekonomifunktionen. Av mindre företag i Sverige outsourcar cirka ett av tre och andelen är i stigande enligt Exido(2007). Trenden gäller även för stora företag enligt Deloitte (2014). Genomgångna studier, framförallt studier av outsourcingrelationer mellan större företag, utförda antingen explicit på outsourcingrelationer eller det bredare begreppet interorganisatoriska relationer visar att det finns områden som är återkommande i forskningen. De benämns som nyckelområden i denna studie och är kontrakt, kontroll, relation, förtroende, kostnad, kvalitet och kompetens. Jag har beskrivit och analyserat fyra outsourcingrelationer där hela eller delar av ekonomifunktionen outsourcas från det outsourcande företagets synvinkel med syfte att undersöka om det finns nyckelområden som är viktigare än andra för att outsourcingen ska anses lyckad. Empiriska data har samlats in genom intervjuer med fyra personer i ledande befattningar hos outsourcande företag i Sundsvallsområdet. Resultatet tyder på att det finns nyckelområden som anses vara viktigare än andra vilket för respondenterna i denna studie är kompetens, framförallt, och kvalitet. Anledningen till att kompetens bedöms som det viktigaste nyckelområdet är att kompetens saknades internt och att den anses driva andra nyckelområden som t.ex. kvalitet. Det minst viktiga området för en lyckad outsourcingrelation visade sig vara kontraktet.

Abstract [en]

The increasing competition between companies and the hunt for cost savings have driven some companies to choose outsourcing for a part of or all of the support functions within the financial function. For smaller companies in Sweden one out of three are outsourcing and the trend is increasing according to Exido (2007). The increasing trend also applies to big companies according to Deloitte (2014). Outsourcing studies reviewed, mainly studying the outsourcing relationship between big companies, either explicit on outsourcing relationships or the broader concept of interorganizational relationships have shown that there are areas of outsourcing relationships that are recurring in the field of research. These are referred to as key areas in this study and are contract, control, relationship, trust, cost, quality and competence. I have described and analysed four outsourcing relationships from the perspective of the company using outsourcing with the purpose to investigate whether there are key areas that are more important than others for the outsourcing to be deemed as successful. Empirical data have been collected through interviews with persons in management position at companies that use outsourcing in the Sundsvall area. The result of this study indicates that there are key areas that are more important than others for companies utilizing outsourcing. For the participants in this study these are foremost competence and secondly quality. The reason why competence is the most important key area is that the companies lacked internal competence and because competence is deemed to drive other key areas, e.g. quality. The least important key area for a successful outsourcing relationship turned out to be the contract.

Place, publisher, year, edition, pages
2018. , p. 58
Keyword [en]
outsourcing, interorganizational relations, finance function, key areas
Keyword [sv]
outsourcing, interorganisatoriska relationer, ekonomifunktion, nyckelområden
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-33212OAI: oai:DiVA.org:miun-33212DiVA, id: diva2:1188450
Subject / course
Business Administration FE1
Supervisors
Examiners
Available from: 2018-03-07 Created: 2018-03-07 Last updated: 2018-03-07Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf