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How daily operational meetings can support transformation to a lean improvement culture
David Hansen Xpertise, Denmark.
Technical University of Denmark.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.ORCID iD: 0000-0002-5431-0392
2017 (English)Conference paper, Published paper (Refereed)
Abstract [en]

With pressure for creating more value with fewer resources, many organizations pursue becoming Lean. However, many are unsuccessful in the transformation necessary for sustainable change, such as creating an improvement culture. This study investigates how operational meetings, offering frequent touch points, can be used to intentionally support cultural transformation. An explorative case study identified more than 30 types of meeting activities in five categories: Information, Action, Sparring, Learning, and Relational. A comparative case study then investigated meeting set-ups and their role in supporting cultural change. The analysis shows how meeting set-ups can be designed to support cultural transformation.

Place, publisher, year, edition, pages
2017.
Keywords [en]
Lean, Culture, Transformation
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-32527OAI: oai:DiVA.org:miun-32527DiVA, id: diva2:1167947
Conference
EUROMA 2017: Inspiring Operations Management, Warsaw, Poland, 2-6 juli, 2017
Available from: 2017-12-19 Created: 2017-12-19 Last updated: 2018-01-04Bibliographically approved

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Lilja, Johan

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf