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Strategic Leadership Communication for Crisis Network Coordination
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.ORCID iD: 0000-0001-6645-2980
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.
2017 (English)In: International Journal of Strategic Communication, ISSN 1553-118X, E-ISSN 1553-1198, Vol. 11, no 4, p. 324-343Article in journal (Refereed) Published
Abstract [en]

In large-scale societal crises, organizations involved in saving lives and protecting the public need to collaborate and coordinate their crisis communication to minimize damage and increase resilience. This study analyzed strategic leadership communication fostering such coordination in a network consisting of 24 members representing a variety of authorities, organizations and units established during a large forest fire in Sweden. As the crisis unfolded over a two-week period, 10 network meetings were observed and audio recorded. Discourse analysis was employed to analyze network leaders’ and members’ communication during the meetings. Findings illustrate that leadership communication strategies that fostered networked coordination of organizations’ crisis communication differ in significant ways from leadership communication in noncrisis and team contexts. Salient leadership communication strategies of directing/structuring and encouraging/facilitating were employed during crisis network meetings and functioned to coordinate involved organizations’ crisis communication efforts during time pressure. The study contributes with new knowledge of strategic leadership communication for crisis network coordination, which is important to crisis management and can be used in crisis preparation to enhance resilience.

Place, publisher, year, edition, pages
2017. Vol. 11, no 4, p. 324-343
National Category
Media and Communications
Identifiers
URN: urn:nbn:se:miun:diva-31918DOI: 10.1080/1553118X.2017.1341889Scopus ID: 2-s2.0-85024388826OAI: oai:DiVA.org:miun-31918DiVA: diva2:1151222
Available from: 2017-10-23 Created: 2017-10-23 Last updated: 2017-10-23Bibliographically approved

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Johansson, CatrinBäck, Emelie

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  • en-US
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  • asciidoc
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