miun.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Lean from the First-line Managers’ Perspective: Assuredness about the Effects of Lean as a Driving Force for Sustainable Change
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.ORCID iD: 0000-0001-5610-2944
2017 (English)In: Management and Production Engineering Review, ISSN 2080-8208, E-ISSN 2082-1344, Vol. 8, no 2, p. 49-56Article in journal (Refereed) Published
Abstract [en]

The purpose of this article is to present the results from a survey concerning first-line managers’ assuredness about the effects of Lean after two years of Lean application in a Swedish healthcare organization. The purpose is also to reflect about assuredness as a driving force for sustainable change. Questionnaires were sent to all first-line managers in a healthcare organization in order to investigate how these managers consider their role, ability and conditions to create change according to Lean. One of the questions included 17 statements about how assured these managers were about the effects of Lean. The results from this question will be presented in this paper. The study showed that the majority of the first-line managers in this particular healthcare organization were assured that developmental work supported by Lean contributes to a higher patient focus, supports first-line managers with useful tools and methods, contributes to the development of an improvement culture and that the Lean concept in general is a support in improvement work. The question can either be used separately or as a part of an entire questionnaire in healthcare organizations. Asking first-line managers about their assuredness about the effects of Lean on a regular basis is one way to follow the Lean process from their perspective. The survey question might encourage discussions about the process of Lean and hopefully contribute to a greater understanding about the importance of assuredness and about the desired effects when applying Lean.

Place, publisher, year, edition, pages
2017. Vol. 8, no 2, p. 49-56
Keyword [en]
Lean, Lean healthcare, leadership, improvement work, first-line managers, assuredness
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-31548DOI: 10.1515/mper-2017-0017ISI: 000411225000006Scopus ID: 2-s2.0-85024828778OAI: oai:DiVA.org:miun-31548DiVA, id: diva2:1139245
Available from: 2017-09-07 Created: 2017-09-07 Last updated: 2017-10-23Bibliographically approved

Open Access in DiVA

fulltext(193 kB)41 downloads
File information
File name FULLTEXT01.pdfFile size 193 kBChecksum SHA-512
3c05b02c361bf7d74718bc713b42462e01cb059d031eb9bb8d508a1cb75649cb1e322bbc4090996f4fed003cad0de4a24734a3dfad1ae5b38656e566ba069b20
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records BETA

Kahm, ThereseIngelsson, Pernilla

Search in DiVA

By author/editor
Kahm, ThereseIngelsson, Pernilla
By organisation
Department of Quality Technology and Management, Mechanical Engineering and Mathematics
In the same journal
Management and Production Engineering Review
Reliability and Maintenance

Search outside of DiVA

GoogleGoogle Scholar
Total: 41 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 206 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf