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Challenges of Global Virtual Teams - Communication, Trust and Relationship
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2017 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The advances in technology over the last decades have created opportunities for multinational companies to create new kind of teams. These so called Global Virtual Teams (GVT) only communicate virtually and have because of this allowed members to be located all over the world without being limited to any certain location and thus making the teams culturally diverse. Because of the fact that GVTs are multicultural as well as virtual, the effectiveness ofthe GVTs has been questioned. The most critical challenges of GVTs has been described to be communication, trust and relationship building, and these challenges have been described to exist because of the lack of face-to-face interactions which are considered to be important in order to be able to communicate, create trust and build relationships effectively. However, theimportance of face-to-face interactions has been questioned by a small but a growing number of researches. To get a deeper understanding of how these challenges pose challenges for GVTs, semi-structured interviews have been conducted with eight leaders of GVTs in order to see how they perceive these challenges in their teams. The results indicated that the challenges might not pose as great challenges and might not either be as present in GVTs asthey have been portrayed in previous studies.

Place, publisher, year, edition, pages
2017. , 58 p.
Keyword [en]
Global virtual teams, virtual teams, challenges, communication, trust, relationship building, cultural diversity, virtual.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-31428OAI: oai:DiVA.org:miun-31428DiVA: diva2:1134217
Subject / course
Business Administration FE1
Educational program
Master programme (one year) in Business Administration, Marketing and Management SFMMA 60 higher education credits
Supervisors
Examiners
Note

Betyg B, 170601

Available from: 2017-08-18 Created: 2017-08-18 Last updated: 2017-08-18Bibliographically approved

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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf