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Unrecognized crisis management-Normalizing everyday work: The work practice of crisis management in a refugee situation Unrecognized crisis management-Normalizing everyday work: The work practice of crisis management in a refugee situation OSCARSSON and DANIELSSON
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (Risk and Crisis Research Centre)
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (Risk and Crisis Research Centre)ORCID iD: 0000-0002-6899-4035
2017 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973Article in journal (Refereed) Epub ahead of print
Abstract [en]

The aim of this study was to examine the practices of crisis management adopted by operative staff when facing a crisis situation in their workplace. This research is based on interviews with personnel from social services and staff from homes for unaccompanied youth. The interviewees asked respondents about their actions in caring for young refugees during the refugee situation. The results are structured around three themes: everyday practices, crisis work, and the process of normalization. Three practices for handling the situation-improvisation, prioritization, and creating alternatives-served as crisis management-as-practice. The staff members' everyday practice for solving problems became the basic method employed during the crisis to normalize everyday work.

Place, publisher, year, edition, pages
2017.
Keyword [en]
Crisis management, Home for unaccompanied youth, Practices, Staff
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
URN: urn:nbn:se:miun:diva-31381DOI: 10.1111/1468-5973.12176OAI: oai:DiVA.org:miun-31381DiVA: diva2:1131111
Note

Version of record online: 20 June 2017

Available from: 2017-08-11 Created: 2017-08-11 Last updated: 2017-08-11Bibliographically approved

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Oscarsson, OlofDanielsson, Erna
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