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Ledares förmåga till igenkänning av emotionella uttryck: En studie om relationen mellan ledares emotionsperception och deras personalomsättning.
Mid Sweden University, Faculty of Human Sciences, Department of Psychology.
Mid Sweden University, Faculty of Human Sciences, Department of Psychology.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Emotionsperception är en del av emotionell intelligens och innebär förmågan att kunna känna igen emotionella uttryck hos andra människor. Tidigare forskning har visat på samband mellan emotionell intelligens, effektivt ledarskap och konkurrenskraftiga organisationer. Det finns endast en tidigare studie som studerat förhållandet mellan ledares emotionsperceptionsförmåga och deras respektive personalomsättning, varpå föreliggande studie har valt att replikera den befintliga studien för att bidra med ytterligare empiri till området. Hypotesen var att ledare med en sämre emotionsperceptionsförmåga skulle ha en högre personalomsättning. För att mäta ledares emotionsperceptionsförmåga har ett emotionsperceptionstest benämnt Emotion Recognition Accuracy Multimodal använts. Testet består av tre olika modalitetsdelar (videoklipp, audiofiler samt videoklipp med audio) som alla innehåller 24 uttryckta emotioner. Personalomsättningen har beräknats i procent (antal underställda medarbetare som slutat/totalt antal underställda medarbetare). 36 ledare (2 kvinnor och 34 män) inom svensk industri deltog i studien. Resultaten från insamlade data gav inget stöd till studiens hypotes, men däremot hittades andra anmärkningsvärda resultat gällande olika emotionsmodaliteter. Avsaknaden av ett signifikant resultat beror övervägande på en väldigt låg spridning i data från personalomsättningen.

Abstract [en]

Emotion perception is a part of emotional intelligence and means the ability to recognize emotional expressions in other people. Earlier research has shown the link between emotional intelligence, effective leadership and competitive organizations. There is only one previous study that have considered the relationship between leaders' emotional perception and their respective employee turnover, whereupon the present study has chosen to replicate the existing study to contribute further empirical material to the area. The hypothesis was that leaders with a low emotional perception ability would have a higher employee turnover. To measure the emotional perception of leaders, an emotional perception test called Emotion Recognition Accuracy Multimodal has been used. The test consists three different modalities (video clips, audio files and video clips with audio), which all contains 24 expressed emotions. Employee turnover has been calculated as a percentage (number of employee turnover/total number of employees). 36 leaders (2 women and 34 men) in Swedish industry participated in the study. The results from the collected data did not support the study's hypothesis, but other notable results were found for different emotional modalities. The lack of a significant result is due to a very low spread in data from employee turnover.

Place, publisher, year, edition, pages
2017. , 13 p.
Keyword [en]
emotional perception, emotional intelligence, interpersonal sensitivity, leadership, employee turnover, modalities
Keyword [sv]
emotionsperception, emotionell intelligens, interpersonell känslighet, ledarskap, personalomsättning, modaliteter
National Category
Psychology
Identifiers
URN: urn:nbn:se:miun:diva-30943OAI: oai:DiVA.org:miun-30943DiVA: diva2:1113248
Subject / course
Psychology PS1
Educational program
Human Resource Management and Labour Relations SPARG 180 higher education credits
Supervisors
Examiners
Available from: 2017-06-22 Created: 2017-06-21 Last updated: 2017-06-22Bibliographically approved

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CiteExportLink to record
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Cite
Citation style
  • apa
  • ieee
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  • vancouver
  • Other style
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  • de-DE
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  • en-US
  • fi-FI
  • nn-NO
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Output format
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  • asciidoc
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