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The importance of trust for inter-organizational relationships: A study of interbank market practices in a crisis
Mid Sweden University, Faculty of Human Sciences, Department of Business, Economics and Law.
2017 (English)In: Qualitative Research in Accounting & Management/Emerald, ISSN 1176-6093, E-ISSN 1758-7654, Vol. 14, no 3, 282-306 p.Article in journal (Refereed) Published
Abstract [en]

Purpose

This paper aims to examine interbank market practices in a crisis to understand the importance of trust in dealing with control problems and managing risk in inter-organizational relationships (IORs).

Design/methodology/approach

A qualitative field study was conducted to collect data from two case-study banks and two key banking industry institutions.

Findings

The findings illustrate the use of trust-based partner-selection criteria such as guaranteed banks (i.e., banks granted special status by key banking industry institutions) and “clan-related” banks. In addition, the findings present several trust-based performance-control processes regarding the selected counterparties, such as negative expectations, goodwill and information sharing.

Research limitations/implications

This paper highlights IORs and considers how associated control problems and risks are affected by trust in the context of a large-scale crisis.

Practical implications

The findings provide insights into interbank market practices during the global financial crisis with respect to partner selection and performance control.

Originality/value

The empirical case of the banking industry helps broaden our understanding of inter-IORs.

Place, publisher, year, edition, pages
2017. Vol. 14, no 3, 282-306 p.
Keyword [en]
Bank, global financial crisis, interbank, inter-organizational relationships, trust
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-29881DOI: 10.1108/QRAM-07-2014-0049ISI: 000407791800003Scopus ID: 2-s2.0-85027447579OAI: oai:DiVA.org:miun-29881DiVA: diva2:1066081
Available from: 2017-01-17 Created: 2017-01-17 Last updated: 2017-11-29Bibliographically approved
In thesis
1. Bank risk management: How do bank employees deal with risk at the strategic and operational levels?
Open this publication in new window or tab >>Bank risk management: How do bank employees deal with risk at the strategic and operational levels?
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Place, publisher, year, edition, pages
Sundsvall: Mid Sweden University, 2017. 140 p.
Series
Mid Sweden University doctoral thesis, ISSN 1652-893X ; 263
Keyword
Banks, Bank employees, Bank lending, Risk management, the Basel Accords, Global financial crisis, Banker, Bankanställda, Basel-standarden, den globala finanskrisen, Kreditgivning, Riskhantering
National Category
Business Administration
Identifiers
urn:nbn:se:miun:diva-30734 (URN)978-91-88527-16-5 (ISBN)
Public defence
2017-06-05, M102, Holmgatan 10, Sundsvall, 13:15 (Swedish)
Opponent
Supervisors
Note

Vid tidpunkten för disputationen var följande delarbete opublicerat: delarbete 3 accepterat.

At the time of the doctoral defence the following paper was unpublished: paper 3 accepted.

Available from: 2017-05-17 Created: 2017-05-16 Last updated: 2017-11-29Bibliographically approved

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Rad, Alexander

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CiteExportLink to record
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