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Collection of baseline data – expanding the scope
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.ORCID iD: 0000-0001-7621-2649
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.ORCID iD: 0000-0001-5610-2944
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.ORCID iD: 0000-0002-8731-8040
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
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2016 (English)In: EurOMA 2016 - Interactions, 2016Conference paper, Published paper (Refereed)
Abstract [en]

For leaders to successfully meet the complexity of businesses today, many argue the need to design a performance measurement system that integrates hard data outcomes with soft measures found in organizational culture including values, norms, and behaviors. The purpose of this paper is to present an approach to collecting baseline data that captures the soft dimensions of organizational culture with system thinking as a guiding theory. The results present an approach for measuring the soft dimensions of organizational culture with description of methods, the type of data and what level of organizational culture they measure.

Place, publisher, year, edition, pages
2016.
Keyword [en]
Baseline data, Measuring, Improvement
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-29128OAI: oai:DiVA.org:miun-29128DiVA: diva2:1039241
Conference
23rd EurOMA Conference Interactions, 17th-22nd June, Trondheim, Norway
Available from: 2016-10-21 Created: 2016-10-21 Last updated: 2016-12-02Bibliographically approved

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Bäckström, IngelaIngelsson, PernillaSnyder, KristenHedlund, ChristerLilja, Johan
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Department of Quality Technology and Management, Mechanical Engineering and Mathematics
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  • apa
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