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Ledarnas roll i organisationer som arbetar framgångsrikt med Lean
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Technology and Management, Mechanical Engineering and Mathematics.
2016 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Idag säger många organisationer att de arbetar med Lean. De organisationer som har lyckats med sitt arbete inom Lean har inte tagit till sig helheten av Lean på en gång, utan hela processen genomfördes gradvis. Organisationskulturen är en betydande faktor i processen med att börja använda sig av och implementera Lean på ett lyckat sätt. Ledarskapet är en annan viktig faktor, som handlar om att få med sig medarbetarna i processen. Syftet med denna studie var att undersöka ledares syn på sin roll, i organisationens förbättringsarbete. Intervjuer genomfördes med inom kommun och landsting, som framgångsrikt har lyckats med sitt arbete inom Lean. Frågor ställdes om kulturen i organisationen, hur ledaren anser sitt arbete påverka medarbetarna, samt hur ledaren inspirerar och motiverar sina medarbetare. En kvalitativ undersökning har genomförts med ett abduktivt arbetssätt, där intervjuerna har hållits öppna med en halvstrukturerad intervjuguide.

Studien visar att ledarna delar många uppfattningar om hur ett väl fungerande ledarskap bör vara. Ledarna är alla öppna, positiva och ser sig själva som människor som inte är perfekta, och kan göra fel. Avslutningsvis visar denna studie att organisationernas ledare arbetar med alla de delar som räknas till offensiv kvalitetsutveckling; planera, göra, studera och analysera.

Abstract [en]

Today, many organizations say that they work with Lean. The organizations that have succeeded in their work in Lean did not embrace the concept as a whole at the beginning, but rather gradually during an extended process. Organizational culture is one important factor in the process of successfully adopting and implementing Lean. Leadership is another important factor, which is about getting the employees to take part in the process. The purpose with this study was to examine leaders view on their role, in the organizations improvements. Interviews had been made with leaders in the municipality and county council that we know about have been successful in their work with Lean. Questions was asked about the culture of the organization, the leaders opinion of how their work affects the employees, and how

they inspire and motivate their employees. A qualitative study has been made with help from using an abductive approach, where the interviews were held open with a half-structured interview guide.

The study shows that the leaders share many perceptions of what a well-functioning leadership should be like. The leaders are all open, positive and see themselves as imperfect people who can make mistakes. In conclusion, this study shows that the organizations leaders work with all of the parts, which are included in TQM; plan, do, study and analyze.

Place, publisher, year, edition, pages
2016. , 58 p.
Keyword [en]
TQM, organizational improvements, improvements, organizational culture, leadership, management, Lean, quality, commitment, motivation
Keyword [sv]
TQM, offensiv kvalitetsutveckling, förbättringar, organisationskultur, ledarskap, förbättringar, Lean, kvalitet, engagemang, motivation
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-29047Local ID: KA-V16-AI-007OAI: oai:DiVA.org:miun-29047DiVA: diva2:1033099
Subject / course
Quality Management and Leadership LO1
Supervisors
Examiners
Available from: 2016-10-05 Created: 2016-10-05

Open Access in DiVA

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Department of Quality Technology and Management, Mechanical Engineering and Mathematics
Reliability and Maintenance

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
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  • asciidoc
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