Mid Sweden University

miun.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Adaptive Capacity in a Crisis: Turbulence Managers in Street-Level Organizations
Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences. (RCR)ORCID iD: 0000-0002-0485-9475
Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences. (RCR)ORCID iD: 0000-0001-8715-1589
Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences. (RCR)ORCID iD: 0000-0002-3345-1831
Mid Sweden University, Faculty of Human Sciences, Department of Humanities and Social Sciences. (RCR)ORCID iD: 0000-0002-6899-4035
2025 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973, Vol. 33, no 1, article id e70017Article in journal (Refereed) Published
Abstract [en]

This study explores the adaptive capacity of managers in street-level organizations (SLOs) in response to global crises. Using a Swedish municipality as a case study, we explore the challenges encountered by managers during the extended COVID-19 pandemic. The abilities required to manage the crisis differ from the challenges and skills typically associated with professional crisis managers. We propose the term ‘turbulence manager’ to describe the unique challenges in SLOs and the skills required to navigate the situation, particularly the delicate balance between crisis management and regular duties. In conclusion, this study emphasizes the crucial role of SLO managers in crisis adaptation, highlighting their ability to mitigate the impact of turbulence by creatively adjusting their existing routines. 

Place, publisher, year, edition, pages
Wiley , 2025. Vol. 33, no 1, article id e70017
Keywords [en]
adaptive capacity, crisis management, managers, street-level organizations, turbulence
National Category
Public Administration Studies
Identifiers
URN: urn:nbn:se:miun:diva-53549DOI: 10.1111/1468-5973.70017ISI: 001387191600001Scopus ID: 2-s2.0-85213810489OAI: oai:DiVA.org:miun-53549DiVA, id: diva2:1925095
Available from: 2025-01-08 Created: 2025-01-08 Last updated: 2025-01-10

Open Access in DiVA

fulltext(281 kB)53 downloads
File information
File name FULLTEXT01.pdfFile size 281 kBChecksum SHA-512
5af9e6b7c9c9655404ffc1d6c8ef98b11f27fff20b75b3e99c0539a5d0801a59526689968ffda8c0854a0562d945821955bf0d45eebff6dcfbcc50cc5fc67de6
Type fulltextMimetype application/pdf

Other links

Publisher's full textScopus

Authority records

Alirani, GertrudOscarsson, OlofOlausson, Pär M.Danielsson, Erna

Search in DiVA

By author/editor
Alirani, GertrudOscarsson, OlofOlausson, Pär M.Danielsson, Erna
By organisation
Department of Humanities and Social Sciences
In the same journal
Journal of Contingencies and Crisis Management
Public Administration Studies

Search outside of DiVA

GoogleGoogle Scholar
Total: 53 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 114 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf