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Sustainable Tourism Development: The Challenges of Small Businesses in a Shadow Destination
Mid Sweden University, Faculty of Human Sciences, Department of Economics, Geography, Law and Tourism. Inland Norway University of Applied Science, Lillehammer, Norway.ORCID iD: 0000-0001-5261-8169
Mid Sweden University, Faculty of Human Sciences, Department of Economics, Geography, Law and Tourism. Nord University, Bodø, Norway.
Mid Sweden University, Faculty of Human Sciences, Department of Economics, Geography, Law and Tourism.ORCID iD: 0000-0002-8704-8052
2024 (English)In: Case Based Research in Tourism, Travel, and Hospitality: Rethinking Theory and Practice / [ed] Marianna Sigala, Marcela Fang, Anastasia Yeark, Julia N. Albrecht, Oscar Vorobjovas-Pinta, Springer, 2024, p. 231-241Chapter in book (Refereed)
Sustainable development
Hållbar utveckling
Abstract [en]

Outdoor Hub is a store in a tourist destination located in the suburbs of the well-known and popular tourist destination of Åre, Sweden. This study discusses how the store is affected by its status as a shadow destination of Duved (outside the hotspot of Åre). Shadow destination was first mentioned in 2003 by Hudman and Jackson and is a destination located in the ‘shadow’ of another. The other destination is often a famous one that many tourists prefer, which makes it difficult for nearby places to attract tourists. Outdoor Hub’s greatest challenge is attracting customers, as they are located outside the hotspot of the well-known tourist destination; however, it can also benefit from its location in the shadow of a prominent tourist spot. This case gives students a better understanding of how a company located on the outskirts of the main tourist destination can direct its business proposition towards existing and new customers. The study shows the students the company’s strengths and problems. It also discusses how the company can create long-term relationships with other tourist actors at the destination. Furthermore, the issues of segmentation, marketing and the role of tourist information in the store are raised.

Place, publisher, year, edition, pages
Springer, 2024. p. 231-241
National Category
Business Administration
Identifiers
URN: urn:nbn:se:miun:diva-51307DOI: 10.1007/978-981-97-1891-7_13Scopus ID: 2-s2.0-85205580174OAI: oai:DiVA.org:miun-51307DiVA, id: diva2:1856913
Available from: 2024-05-08 Created: 2024-05-08 Last updated: 2024-10-15Bibliographically approved

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Sörensson, AnnaCawthorn, AnnikaSchmudde, Ulrich

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