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Communicative Leadership development conduction to impact on   Quality culture and co-worker health
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.ORCID iD: 0000-0001-7621-2649
Mid Sweden University, Faculty of Science, Technology and Media, Department of Quality Management and Mechanical Engineering.ORCID iD: 0000-0001-5610-2944
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.ORCID iD: 0000-0001-6645-2980
Mid Sweden University, Faculty of Science, Technology and Media, Department of Media and Communication Science.ORCID iD: 0000-0003-4271-4231
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2019 (English)In: 22nd QMOD conference on Quality and Service Sciences ICQSS 2019, 13-15 October: Leadership and strategies for Sustainable Quality and Innovation in the 4th Industrial Revolution / [ed] Su Mi Daahlgard-Park, Jens J. Dahlgaard,, Lund, 2019, Vol. 22Conference paper, Published paper (Refereed)
Abstract [en]

Purpose – The purpose of this paper explore effects of a communicative leadership development program in an organization and to present and discuss results from assessing Quality Culture and co-worker health in the same organization.

 

Methodology/approach –  In a company conducted a communicative leadership developing program, a questionnaire measuring QM values and co-worker health has been handed out to leaders and co-workers. Leaders conducted a communicative leadership developing program have been interviewed and observation studies have been conducted. 

 

Findings – The interviewed and observed leaders are working with communicative leadership in a structured way, The measured factors, assessing quality culture and co-worker health showed rather high mean values.

 

Practical implications – The communicative leadership developing program seams to help leaders to communicate in a structured way.

Place, publisher, year, edition, pages
Lund, 2019. Vol. 22
Keywords [en]
QM values, quality culture, co-worker health, communicative leadership, leadership development and leadership training
National Category
Reliability and Maintenance
Identifiers
URN: urn:nbn:se:miun:diva-37561ISBN: 978-91-7623-086-2 (electronic)OAI: oai:DiVA.org:miun-37561DiVA, id: diva2:1362767
Conference
QMOD conference on Quality and Service Sciences ICQSS
Funder
Knowledge FoundationAvailable from: 2019-10-21 Created: 2019-10-21 Last updated: 2019-10-29Bibliographically approved

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Bäckström, IngelaIngelsson, PernillaJohansson, CatrinHamrin, SolangeBergman, Sandra

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Bäckström, IngelaIngelsson, PernillaJohansson, CatrinHamrin, SolangeBergman, Sandra
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Department of Quality Management and Mechanical EngineeringDepartment of Media and Communication Science
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