miun.sePublikasjoner
Endre søk
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
How Communicative Leadership influences co-workers’ health: A Quality Management perspective
Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik. (Kvalitetsteknik, DEMICOM)ORCID-id: 0000-0001-7621-2649
Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för kvalitetsteknik, maskinteknik och matematik. (Kvalitetsteknik, DEMICOM)ORCID-id: 0000-0001-5610-2944
Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Avdelningen för medie- och kommunikationsvetenskap. (CORE@DEMICOM)ORCID-id: 0000-0001-6645-2980
2016 (engelsk)Inngår i: International Journal of Quality and Service Sciences, ISSN 1756-669X, E-ISSN 1756-6703, Vol. 8, nr 2, s. 143-158Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

Purpose - The purpose of this paper is to describe leaders’ views on how Communicative Leadership influences co-worker health by comparing their opinions with the health-related values within Quality Management.

Design/methodology/approach - A multinational manufacturing organization that has been working with Communicative Leadership for several years was investigated. 21 managers trained in Communicative Leadership were interviewed and asked about their views on how their communication influences both the well-being of their co-workers and the working environment. Various communication behaviors and communication methodologies emerged from the interviews and were then analyzed versus the health-related Quality Management dimensions.

Findings - The result shows concrete communication behavior and methodologies that influence co-worker well-being and the working environment positively and negatively. Another result is a description of the prerequisites for managers to be able to communicate in a way that influences co-worker well-being and the working environment. The analysis of the communication behaviors and communication methodologies versus the health-related Quality Management values shows that several of the health-related Quality Management dimensions were present.

Research limitations/implications – A limitation of this research is that it is just managers’ view that has been investigated and analyzed.

Practical implications – Managers acting and behaving in accordance with the communicative behaviors and methodologies described in the results can influence co-worker health and the working environment in a positive way. The level of awareness of the prerequisites could help managers to influence co-worker well-being and create a good working environment.

Originality/value – The connection between Communicative Leadership and health-related Quality Management values is rarely made. This research can contribute to greater understanding in both areas.

Keywords Health-related Quality Management, co-worker health, Communicative Leadership, well-being, working environment.

Paper type Research paper. 

sted, utgiver, år, opplag, sider
2016. Vol. 8, nr 2, s. 143-158
Emneord [en]
Well-being, Communicative leadership, Co-worker health, Health-related quality management, Leadership behaviors, Working environment
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-28353DOI: 10.1108/IJQSS-08-2015-0059ISI: 000413090200002Scopus ID: 2-s2.0-85010645232Lokal ID: DEMICOMOAI: oai:DiVA.org:miun-28353DiVA, id: diva2:947046
Tilgjengelig fra: 2016-07-06 Laget: 2016-07-06 Sist oppdatert: 2017-12-12bibliografisk kontrollert

Open Access i DiVA

fulltext(358 kB)665 nedlastinger
Filinformasjon
Fil FULLTEXT01.pdfFilstørrelse 358 kBChecksum SHA-512
2115c544011a4c33618894bd8ec178cb00497c3c4c4c5f5c2cfaa3ab9105ee72073cabdc7accb1576e21426d0d4e8fa20434cc488fcf26f47c336ba6711adafb
Type fulltextMimetype application/pdf

Andre lenker

Forlagets fulltekstScopus

Personposter BETA

Bäckström, IngelaIngelsson, PernillaJohansson, Catrin

Søk i DiVA

Av forfatter/redaktør
Bäckström, IngelaIngelsson, PernillaJohansson, Catrin
Av organisasjonen
I samme tidsskrift
International Journal of Quality and Service Sciences

Søk utenfor DiVA

GoogleGoogle Scholar
Totalt: 665 nedlastinger
Antall nedlastinger er summen av alle nedlastinger av alle fulltekster. Det kan for eksempel være tidligere versjoner som er ikke lenger tilgjengelige

doi
urn-nbn

Altmetric

doi
urn-nbn
Totalt: 1441 treff
RefereraExporteraLink to record
Permanent link

Direct link
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Annet format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annet språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf