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Personas in uniform: Police officers and information technology
Mittuniversitetet, Fakulteten för naturvetenskap, teknik och medier, Institutionen för informationsteknologi och medier.ORCID-id: 0000-0002-2575-3653
Ansvarlig organisasjon
2006 (engelsk)Inngår i: Proceedings of the Fourteenth European Conference on Information Systems (ECIS 2006): Göteborg, June 12-14, 2006Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

This paper apply personas to explore and analyze the highly regulated and (seemingly) uniform work practice of police officers. Historically, many information systems and information technology applications for the police has failed to meet the requirements of officers working in the field. It is claimed that a richer understanding of the practice outside the police station can result in more successful implementations of information systems for the police. An analysis of police practice is conducted through four personas of officers. The personas are derived through an analysis of an extensive set of qualitative data data from both police experience, and from observations and interviews. The personas are then situated in scenarios to visualize information related problems in the practice. The paper conclude that persona is a useful technique to analyze police work for design purpose.

sted, utgiver, år, opplag, sider
2006.
Emneord [en]
Users, Personas, Temporal structures
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-4570Scopus ID: 2-s2.0-84870637793Lokal ID: 3433OAI: oai:DiVA.org:miun-4570DiVA, id: diva2:29602
Konferanse
Fourteenth European Conference on Information Systems (ECIS 2006), Göteborg, June 12-14
Tilgjengelig fra: 2008-12-16 Laget: 2008-11-16 Sist oppdatert: 2018-01-12bibliografisk kontrollert

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