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Unrecognized crisis management-Normalizing everyday work: The work practice of crisis management in a refugee situation
Mittuniversitetet, Fakulteten för humanvetenskap, Avdelningen för samhällsvetenskap. (RCR)
Mittuniversitetet, Fakulteten för humanvetenskap, Avdelningen för samhällsvetenskap. (RCR)ORCID-id: 0000-0002-6899-4035
2018 (engelsk)Inngår i: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973, Vol. 26, nr 2, s. 225-236Artikkel i tidsskrift (Fagfellevurdert) Published
Abstract [en]

The aim of this study was to examine the practices of crisis management adopted by operative staff when facing a crisis situation in their workplace. This research is based on interviews with personnel from social services and staff from homes for unaccompanied youth. The interviewees asked respondents about their actions in caring for young refugees during the refugee situation. The results are structured around three themes: everyday practices, crisis work, and the process of normalization. Three practices for handling the situation-improvisation, prioritization, and creating alternatives-served as crisis management-as-practice. The staff members' everyday practice for solving problems became the basic method employed during the crisis to normalize everyday work.

sted, utgiver, år, opplag, sider
2018. Vol. 26, nr 2, s. 225-236
Emneord [en]
Crisis management, Home for unaccompanied youth, Practices, Staff
HSV kategori
Identifikatorer
URN: urn:nbn:se:miun:diva-31381DOI: 10.1111/1468-5973.12176ISI: 000434128600003Scopus ID: 2-s2.0-85021237847OAI: oai:DiVA.org:miun-31381DiVA, id: diva2:1131111
Tilgjengelig fra: 2017-08-11 Laget: 2017-08-11 Sist oppdatert: 2019-09-23bibliografisk kontrollert

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Oscarsson, OlofDanielsson, Erna

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