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E-Business Readiness, Intensity, and Impact: An Austrian Destination Management Organization Study
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (ETOUR)ORCID iD: 0000-0003-3964-2716
2010 (English)In: Journal of Travel Research, ISSN 0047-2875, E-ISSN 1552-6763, Vol. 49, no 2, p. 165-178Article in journal (Refereed) Published
Abstract [en]

The majority of today’s information and communication technology (ICT) impact studies disregard infrastructural, organizational as well as environmental factors typically responsible for successful e-Business adoption and use. The paper proposes an empirical approach which shows how the mentioned factors determine both e-Business adoption as well as ICT impact. The research framework is based on Rogers’ Innovation Diffusion Theory (1995) and is tested with survey data gathered in the Austrian Destination Management Organization (DMO) sector. By referring to Zhu and Kraemer’s (2005) e-Business impact model the proposed approach explicates how the use of e-Business applications may positively affect the performance of tourism organizations. Online survey data are analysed through a linear structural equation modelling (SEM) approach

Place, publisher, year, edition, pages
Thousand Oaks: SAGE , 2010. Vol. 49, no 2, p. 165-178
Keywords [en]
Hospitality, Leisure, Sport & Tourism, technology diffusion; e-business adoption; ICT impact; destination management organizations; SEM
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:miun:diva-10651DOI: 10.1177/0047287509336469ISI: 000277236700003Scopus ID: 2-s2.0-77953145746Local ID: ETOUROAI: oai:DiVA.org:miun-10651DiVA, id: diva2:280864
Available from: 2009-12-11 Created: 2009-12-11 Last updated: 2017-12-12Bibliographically approved

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Fuchs, Matthias

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