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Narratives of ICT and organizational change in public administration
Mid Sweden University, Faculty of Human Sciences, Department of Social Sciences. (CITIZYS)ORCID iD: 0000-0002-5337-3287
2012 (English)In: Gender, Work and Organization, ISSN 0968-6673, E-ISSN 1468-0432, Vol. 19, no 6, p. 615-630Article in journal (Refereed) Published
Abstract [en]

In the last decade the implementation of computerized technology and advanced information systems in public administration has gathered speed. The purpose of this article is to explore the ways in which these changes might be gendered by analysing different narratives of digitalization and organizational change in public administration. The empirical findings indicate that resistance to information and communication technology is explained away by managers as reflecting women's low computer maturity, while the narratives of the case-workers themselves reflect their resistance to deskilling and simplified work specifications, as well as their experience of a shift in the work object — from working with human beings to working with electronic information. The findings indicate that the increased use of information technology genders resistance to degradation as a feminized fear of technology and low computer maturity.

Place, publisher, year, edition, pages
2012. Vol. 19, no 6, p. 615-630
Keywords [en]
women;gender;information technology;public administration;skill;organizational change
National Category
Sociology
Identifiers
URN: urn:nbn:se:miun:diva-8901DOI: 10.1111/j.1468-0432.2010.00531.xISI: 000310470300004Scopus ID: 2-s2.0-84867953084OAI: oai:DiVA.org:miun-8901DiVA, id: diva2:216109
Available from: 2009-05-07 Created: 2009-05-07 Last updated: 2017-12-13Bibliographically approved

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Giritli Nygren, Katarina

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