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Nilsson, Olof
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Publications (10 of 32) Show all publications
Feller, J., Finnegan, P. & Nilsson, O. (2011). Open innovation and public administration: Transformational typologies and business model impacts. European Journal of Information Systems, 20(3), 358-374
Open this publication in new window or tab >>Open innovation and public administration: Transformational typologies and business model impacts
2011 (English)In: European Journal of Information Systems, ISSN 0960-085X, E-ISSN 1476-9344, Vol. 20, no 3, p. 358-374Article in journal (Refereed) Published
Abstract [en]

Extant research demonstrates that e-Government initiatives often fall short of achieving innovative forms of government and governance due to a techno-centric focus that limits such initiatives to minor improvements in service delivery. While it is evident that innovation is central to modernising and transforming governmental organisations, and that the co-creation of services by public authorities and community groups is an essential component of realising the benefits of investment in information and communication technology, there is little research focusing on the nature of innovation in transforming governmental organisations and services. Addressing this gap in the literature, this paper explores how open innovation strategies can transform public administration by examining how a network of municipalities in Sweden transforms value creation and service delivery by collaborating with each other and with external parties to accelerate the creation and exploitation of innovation. Using a case study with embedded units of analysis, four emerging typologies of governmental transformation based on open innovation are identified. The paper illustrates how these open innovation typologies (i) transform the organisation of the municipalities and (ii) help them deliver high quality co-created services to citizens. By examining the strategic and operational aspects that facilitate such activities, the analysis reveals the impact of open innovation on the business models of public authorities. The paper concludes that open innovation practices represent a more radical manifestation of transformational government than previously envisaged; signalling not only fundamental change in the nature of value creation and service delivery by public authorities, but potentially in the nature of their organisation. © 2011 Operational Research Society Ltd. All rights reserved.

Keywords
business models, open innovation, public administration, transformational government, Co-creation, Community group, e-Government, Essential component, Fundamental changes, High quality, Information and Communication Technologies, Little research, Operational aspects, Public authorities, Service delivery, Transformation based, Value creation, Information technology, Management, Research, Innovation
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-14210 (URN)10.1057/ejis.2010.65 (DOI)2-s2.0-79955629324 (Scopus ID)
Available from: 2011-07-19 Created: 2011-07-19 Last updated: 2017-12-08Bibliographically approved
Truex, D., Olssson, L., Lindblad-Gidlund, K., Sefyrin, J., Larsson, A., Nilsson, O., . . . Asproth, V. (2011). Position Statement: Sustainable Information and Information Systems (SIIS). In: Karlheinz Kautz, Markus Nüttgens, & Andreas Gadatsch (Ed.), Governance and Sustainability in Information Systems: Managing the Transfer and Diffusion of ITManaging the Transfer and Diffusion of IT, IFIP. Paper presented at IFIP WG 8.6 Governance and Sustainability in Information Systems (pp. 306-309). Hamburg Germany: Springer
Open this publication in new window or tab >>Position Statement: Sustainable Information and Information Systems (SIIS)
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2011 (English)In: Governance and Sustainability in Information Systems: Managing the Transfer and Diffusion of ITManaging the Transfer and Diffusion of IT, IFIP / [ed] Karlheinz Kautz, Markus Nüttgens, & Andreas Gadatsch, Hamburg Germany: Springer, 2011, p. 306-309Conference paper, Published paper (Refereed)
Abstract [en]

In this position statement we provide our understanding of the relation between the IS field and the notion of sustainability, and present our focus through a characterization of the “sustainability research” construct. By doing so, we hope to contribute to the discourse on a clarification of the construct itself in our research community.

Place, publisher, year, edition, pages
Hamburg Germany: Springer, 2011
Series
IFIP Advances in Information and Communication Technology
Keywords
information, information systems, sustainability, economical, ecological and social dimensions.
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14925 (URN)10.1007/978-3-642-24148-2_23 (DOI)000309483100023 ()2-s2.0-84951141331 (Scopus ID)STC (Local ID)STC (Archive number)STC (OAI)
Conference
IFIP WG 8.6 Governance and Sustainability in Information Systems
Available from: 2011-12-11 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
Nilsson, O., Forsgren, O., Johansson, T. & Siösteen Thiel, M. (2010). e-Power to the People– a Driver for CrossSector Regional Development in Europe. In: eChallenges e-2010 Conference. Paper presented at eChallenges e-2010 Conference; Warsaw; 27 October 2010 through 29 October 2010; Category number CFP1092K-ART; Code 84942.
Open this publication in new window or tab >>e-Power to the People– a Driver for CrossSector Regional Development in Europe
2010 (English)In: eChallenges e-2010 Conference, 2010Conference paper, Published paper (Refereed)
Abstract [en]

This position paper introduces the project ISSI – Citizen Centric Public

Service in Sparsely Populated Areas. In the project we are applying the citizen value

model, to improve interaction between citizens and municipal authorities as well as

within and between municipal authorities, aiming at a major improvement of the

level of service for citizens and SMEs in the sparsely populated northern municipality

of Örnsköldsvik. The project applies an adaptable and scalable comprehensive

e-service model focusing on multi-functionality and cross-sector services – a new

up- and running modular infrastructure for e-services The model is based on social

media, an on-line community InneLandet, www.innelandet.se, driven by a privatepublic

partnership, that will successively take over the project. Core concerns are individual

and organizational participation, e-service literacy, citizen - authority dialogue,

activity and flexibility – a new tool for implementing co-design as the next

step in e-democracy. A special concern now is to increase the number of users in a

higher pace

 

National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-12365 (URN)2-s2.0-79957492217 (Scopus ID)978-190582421-2 (ISBN)
Conference
eChallenges e-2010 Conference; Warsaw; 27 October 2010 through 29 October 2010; Category number CFP1092K-ART; Code 84942
Projects
ISSI
Available from: 2010-12-02 Created: 2010-12-02 Last updated: 2018-01-12Bibliographically approved
Nilsson, O., Feller, J. & Finnegan, P. (2009). Architectures of Participation and Emergent Forms of Inter-Organisational Activity: A preliminary Analysis. In: Proceedings of ECIS 2009: .
Open this publication in new window or tab >>Architectures of Participation and Emergent Forms of Inter-Organisational Activity: A preliminary Analysis
2009 (English)In: Proceedings of ECIS 2009, 2009Conference paper, Published paper (Refereed)
Abstract [en]

This research-in-progress paper explores ways in which inter-organisational networks can fulfil both collective (network) and self-interest (member) goals by implementing architectures of participation that govern and support participant interaction. We draw on recent studies to derive a conceptual framework consisting of technological, legal, economic and social mechanisms in inter-organisational networks, and using initial findings from three case studies of networks in Sweden and Denmark, we illustrate how these architectures operate. Our analysis shows the relative importance of these mechanisms in facilitating individual and collective value creation and we conclude by presenting our ongoing research plans.

Keywords
Inter-organisational networks, Collaboration, Open Innovation, Architectures of Participation
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-8947 (URN)2-s2.0-84870701160 (Scopus ID)
Projects
O3C
Available from: 2009-05-18 Created: 2009-05-18 Last updated: 2018-01-13Bibliographically approved
Nilsson, O., Feller, J. & Finnegan, P. (2009). ARCHITECTURES OF PARTICIPATION AND EMERGENTFORMS OF INTER-ORGANISATIONAL ACTIVITY: APRELIMINARY ANALYSIS. In: Proceedings of ECIS 2009.
Open this publication in new window or tab >>ARCHITECTURES OF PARTICIPATION AND EMERGENTFORMS OF INTER-ORGANISATIONAL ACTIVITY: APRELIMINARY ANALYSIS
2009 (English)In: Proceedings of ECIS 2009, 2009Conference paper, Published paper (Refereed)
Abstract [en]

This research-in-progress paper explores ways in which inter-organisational networks can fulfil bothcollective (network) and self-interest (member) goals by implementing architectures of participation that govern and support participant interaction. We draw on recent studies to derive a conceptual framework consisting of technological, legal, economic and social mechanisms in inter-organisational networks, and using initial findings from three case studies of networks in Sweden and Denmark, we illustrate how these architectures operate. Our analysis shows the relative importance of these mechanisms in facilitating individual and collective value creation and we conclude by presenting our ongoing research plans.

Keywords
Inter-organisational networks, Collaboration, Open Innovation, Architectures of
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-8771 (URN)
Projects
O3C
Available from: 2009-04-02 Created: 2009-04-02 Last updated: 2018-01-13Bibliographically approved
Feller, J., Finnegan, P. & Nilsson, O. (2008). Opening public administration: Exploring open innovation archetypes and business model impacts. In: Open IT-based innovation - Moving towards cooperative IT transfer and knowledge diffusion (pp. 483-500). Springer
Open this publication in new window or tab >>Opening public administration: Exploring open innovation archetypes and business model impacts
2008 (English)In: Open IT-based innovation - Moving towards cooperative IT transfer and knowledge diffusion, Springer, 2008, p. 483-500Conference paper, Published paper (Refereed)
Abstract [en]

This work-in-progress paper presents an exploration of a network of Swedish municipal authorities. Within this network, we have observed a move from isolated innovation to leveraging inflows and outflows of knowledge in a manner characteristic of the open innovation paradigm. This paper presents a characterization of these knowledge exchanges using an existing framework of open innovation archetypes, as well as an initial description of the business model impacts of this innovation approach on the participant municipalities, and the enabling role of information technology. The paper concludes by drawing preliminary conclusions and outlining ongoing research.

Place, publisher, year, edition, pages
Springer, 2008
Series
IFIP International Federation for Information Processing, ISSN 1861-2288
Keywords
Open innovation - business model - public administration interorganizational network
National Category
Information Systems
Identifiers
urn:nbn:se:miun:diva-7114 (URN)10.1007/978-0-387-87503-3_27 (DOI)978-0-387-87502-6 (ISBN)
Available from: 2008-11-19 Created: 2008-11-19 Last updated: 2018-01-13Bibliographically approved
Nilsson, O. (2008). The Parent-Teacher Meeting: an e-service for participation and inclusion. International Journal of Social and Humanistic Computing, 1(1), 1-9
Open this publication in new window or tab >>The Parent-Teacher Meeting: an e-service for participation and inclusion
2008 (English)In: International Journal of Social and Humanistic Computing, ISSN 1752-6124, E-ISSN 1752-6132, Vol. 1, no 1, p. 1-9Article in journal (Refereed) Published
Abstract [en]

Abstract: This paper present the e-service - Parent - Teacher Meeting, developed in the on-going project "Everyday Communication Home and School", ECHOES. The Echoes project is a "triple helix" project with Åkroken Science Park, the Municipality of Sundsvall, CITIZYS Research Group at Mid Sweden University and an IT-consultant company as members in the consortium. The aim is to develop a web based communication and information channel to enhance the contacts between the schools, the teachers and the parents. The development process has been "citizen driven" with an active involvement of the potential users. The first version has now been in use for one year, and a recently carried out evaluation indicates a success. E.g. state 87 % of the respondents that it is easier to get information from the school, thanks to the e-service.

Keywords
home-school communication, citizen driven development, open source
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-6601 (URN)10.1504/IJSHC.2008.020476 (DOI)5061 (Local ID)5061 (Archive number)5061 (OAI)
Available from: 2009-01-28 Created: 2009-01-28 Last updated: 2018-01-12Bibliographically approved
Nilsson, O., Feller, J., Finnegan, P. & Lundell, B. (2008). The Servicitization of peer production: Reflections on the Open Source Software experience. In: IFIP, Volume 267, Information Technology in the Service Economy: (pp. 353-355). New York: Springer
Open this publication in new window or tab >>The Servicitization of peer production: Reflections on the Open Source Software experience
2008 (English)In: IFIP, Volume 267, Information Technology in the Service Economy, New York: Springer, 2008, p. 353-355Conference paper, Published paper (Refereed)
Abstract [en]

The concept of what Yochai Benkler called “peer production” as an alternative mechanism to traditional hierarchies and markets has captured the imagination of numerous communities in contexts ranging from t-shirt design to software to gold mining. While some question the suitability and potential longevity of this mode of production, others are focused on determining ways in which peer-produced products and services can be suitably packaged to meet the requirements of consumers. In particular, the mature peer production phenomenon known as open source software has emerged as a credible alternative to its proprietary counterpart and presents a compelling challenge to both industry and academia as we seek to understand how firms and other organizations can build sustainable business models leveraging the public commons of open source products and the collaborative engine that created them.

Place, publisher, year, edition, pages
New York: Springer, 2008
Series
IFIP International Federtion for Information Processing, ISSN 1571-5736 ; IFIP 267
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-9676 (URN)10.1007/978-0-387-09768-8_27 (DOI)2-s2.0-47049095322 (Scopus ID)978-0-387-09767-1 (ISBN)
Projects
O3C
Available from: 2009-09-18 Created: 2009-09-18 Last updated: 2018-01-13Bibliographically approved
Nilsson, O., Feller, J. & Finnegan, P. (2008). "WE HAVE EVERYTHING TO WIN": Collaboration and Open Innovation in Public Administration. In: Proceedings of International Conference of Information Systems, ICIS 2008: .
Open this publication in new window or tab >>"WE HAVE EVERYTHING TO WIN": Collaboration and Open Innovation in Public Administration
2008 (English)In: Proceedings of International Conference of Information Systems, ICIS 2008, 2008Conference paper, Published paper (Refereed)
Abstract [en]

While the concept of open innovation has attracted significant industry and research interest in the past five years, there remains a paucity of research on the application of the concept in non-commercial settings. This paper presents an exploration of a network of Swedish municipal authorities. Within this network, we have observed a move from isolated innovation to the purposive leveraging of knowledge inflows and outflows in a manner characteristic of the open innovation paradigm. This paper presents a characterization of these knowledge exchanges using an existing framework of open innovation archetypes, as well as a description of the business model impacts of these innovation approaches for the participant municipalities. The paper concludes by discussing the implications of the findings for future research.

 

Keywords
open innovation, business model, public administration, inter-organizational network
National Category
Computer and Information Sciences
Research subject
Identifiers
urn:nbn:se:miun:diva-7260 (URN)
Projects
O3C
Available from: 2008-12-02 Created: 2008-12-01 Last updated: 2018-01-13Bibliographically approved
Nilsson, O. (2006). A User Centred Access Model. In: Social informatics: an information society for all? : in remembrance of Rob Kling : proceedings of the Seventh International Conference on Human Choice and Computers (HCC7), IFIP TC 9, Maribor, Slovenia, September 21-23, 2006. Paper presented at IFIP International Federation for Information Processing (pp. 445-455). New York: Springer, 223
Open this publication in new window or tab >>A User Centred Access Model
2006 (English)In: Social informatics: an information society for all? : in remembrance of Rob Kling : proceedings of the Seventh International Conference on Human Choice and Computers (HCC7), IFIP TC 9, Maribor, Slovenia, September 21-23, 2006, New York: Springer , 2006, Vol. 223, p. 445-455Conference paper, Published paper (Other academic)
Abstract [en]

This paper presents a model to assist in the ability to judge access by private persons to the Internet in general, and to Public Information Systems, PIS, particularly. It has its starting point in the Swedish Government�s endeavour to turn Sweden into the first �information society for all�. When the available statistics concerning the access to a PC and the Internet in Swedish homes are studied it is easy to think that this vision may soon be realised. Of course, access to the technical equipment is a fundamental condition in order to be able to use the Public Information Systems, but unfortunately, is not the only one. Several studies have shown that it is not possible to equate possession and use. A number of access models or frameworks designed to judge whether or not a person has access to the ICTs do exist. However, it is my opinion that there is a deficiency in these models; they do not start out from the individual user�s prerequisites, but rather judge the external conditions available for possible access. Assisted by four empirical studies, interviews and questionnaires, a number of access barriers experienced by the users have been identified. The studies show that in addition to the technological hindrances, a series of more elusive ones also exist originating from prevailing norms and values in the environment the user lives in. The barriers are categorised into five groups; to have, to be able, to will, to may and to dare. Together these notions form the User Centred Access Model, UCAM, which is suggested for use in charting and communicating the necessary considerations that must be taken into account in the development of Public Information Systems aimed for e-governmental issues.

Place, publisher, year, edition, pages
New York: Springer, 2006
Series
IFIP International Federation for Information Processing, ISSN 1571-5736 ; 223
Keywords
User centered access, access barriers, digital divide, information society
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-5878 (URN)10.1007/978-0-387-37876-3_35 (DOI)2-s2.0-33846271069 (Scopus ID)4063 (Local ID)0-387-37875-8 (ISBN)4063 (Archive number)4063 (OAI)
Conference
IFIP International Federation for Information Processing
Available from: 2008-09-30 Created: 2008-09-30 Last updated: 2018-01-12Bibliographically approved
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