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Zillinger, Malin
Publications (10 of 21) Show all publications
Zillinger, M. & Zakrisson, I. (2017). Does method matter?: Understanding experience data collected through different mobile techniques. E-review of Tourism Research, 14(3/4), 149-166
Open this publication in new window or tab >>Does method matter?: Understanding experience data collected through different mobile techniques
2017 (English)In: E-review of Tourism Research, ISSN 1941-5842, E-ISSN 1941-5842, Vol. 14, no 3/4, p. 149-166Article in journal (Refereed) Published
Abstract [en]

Knowledge on the influence of methods on research outcomes is scarce within experience studies. In this study, GPS devices were compared to smartphones to collect experience data in theme parks. Departing from the relevance of epistemology, it was assumed that the choice of method influences the results. We show that data collection modalities themselves influence empirical results when it comes to the number of reported experiences and their level of conveyed detail. The reported categories however are similar among the methods. We can also show that, and in which way, method choice influences the outcome of studies related to experiences.

Keywords
epistemology, experience, GPS, method, smartphone application
National Category
Social Sciences Interdisciplinary
Identifiers
urn:nbn:se:miun:diva-26436 (URN)2-s2.0-85048010007 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2015-12-14 Created: 2015-12-14 Last updated: 2019-12-11Bibliographically approved
Zakrisson, I. & Zillinger, M. (2012). Emotions in motion: Tourists' experiences in time and space. Current Issues in Tourism, 15(6), 505-523
Open this publication in new window or tab >>Emotions in motion: Tourists' experiences in time and space
2012 (English)In: Current Issues in Tourism, ISSN 1368-3500, E-ISSN 1747-7603, Vol. 15, no 6, p. 505-523Article in journal (Refereed) Published
Abstract [en]

The use of Global Positioning System (GPS) technology enables the study of tourists’ activities and movement patterns in real time. But what does this information tell us about tourists’ subjective experiences? The present paper accounts for the results from four case studies: two event studies and two destination studies. Two of these took place in the wintertime, and two in the summertime. Visitors carried a GPS device for one day, after which they answered a brief questionnaire. A total of 241 visitors participated in the study. Based on cluster analyses of distance measures calculated from the GPS data, several movement patterns were revealed. Three of these, labelled Main attraction visitors, Wanderers, and Specialists, emerged in all four cases. The reported experiences differed between the clusters, especially concerning negative experiences. In the destination studies, the clusters differed with regard to what was considered a negative experience, while in the event studies, the clusters differed with regard to how the tourists responded emotionally to their experiences. The authors conclude that GPS technology is a promising tool for tourism research but that, if one is to gain a full understanding of tourists’ experiences and mobility, it ought to be combined with other methods.

Keywords
destination, emotions, event, GPS, mobility pattern, tourist experience
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-14987 (URN)10.1080/13683500.2011.615391 (DOI)000306607200001 ()2-s2.0-84864103188 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Projects
peak experiences
Available from: 2011-11-30 Created: 2011-11-30 Last updated: 2017-12-08Bibliographically approved
Pettersson, R. & Zillinger, M. (2011). Time and space in event behaviour: Tracking visitors by GPS. Tourism Geographies, 13(1), 1-20
Open this publication in new window or tab >>Time and space in event behaviour: Tracking visitors by GPS
2011 (English)In: Tourism Geographies, ISSN 1461-6688, E-ISSN 1470-1340, Vol. 13, no 1, p. 1-20Article in journal (Refereed) Published
Abstract [en]

Research on tourist mobility in combination with the tourists' experiences has been rare to date. Previous studies focusing on the activities of tourists in time and space have most often used the method of time-space diaries. However, an important flaw in this method is that these recordings depend on the respondents' personal observations and notes. This disadvantage is avoided by using Global Positioning Systems (GPS) devices, which record their carriers' movements directly, thus replacing personal notes. This new method was used to study the time-space movements of visitors during the Biathlon World Championships 2008 in Östersund, Sweden. In addition to the GPS devices, questionnaires were used to study the tourists' movements and experiences. In trying to combine methods to support the event analysis, the aim of the study is to evaluate the practicability of GPS devices during an out-door sports event. Movements and experiences in time and space are studied. In order to answer questions regarding the visitors' movements on a macro-level, these methods were combined with bird's-eye view photographs taken of the race arena every minute. The overall results of this study thereby contribute to our understanding of time space movements. The questionnaires offer comprehensive background information about the participants and their experiences, although some modifications will have to be made in future studies. The information provided by the photographs substantially complements the itineraries collected by means of GPS. © 2011 Taylor & Francis.

Keywords
Biathlon world championships, Event tourism, Experiences, Global positioning systems (GPS), Space, Sweden, Time, Visitor flows, GPS, mobility, tourism development, tourist behavior, tracking, Aves, Tourism research, Biathlon world championships, Event tourism, Experiences, Global positioning systems (GPS), Space, Sweden, Time, Visitor flows, GPS, mobility, tourism development, tourist behavior, tracking, Aves, Tourism research, Turism, Turismforskning
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-14218 (URN)10.1080/14616688.2010.529932 (DOI)000288279700001 ()2-s2.0-79952503759 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2011-07-19 Created: 2011-07-19 Last updated: 2017-12-08Bibliographically approved
Zillinger, M. (2009). Guidebooks and the city: Guided city tours in German guidebooks on Sweden (1ed.). In: Adolfsson, P., Dobers, P., Jonasson, M (Ed.), Guiding and guided tours (pp. 129-146). Göteborg: BAS
Open this publication in new window or tab >>Guidebooks and the city: Guided city tours in German guidebooks on Sweden
2009 (English)In: Guiding and guided tours / [ed] Adolfsson, P., Dobers, P., Jonasson, M, Göteborg: BAS , 2009, 1, p. 129-146Chapter in book (Other academic)
Place, publisher, year, edition, pages
Göteborg: BAS, 2009 Edition: 1
Keywords
guided tour, guidebook, city, power, tourism, Turism, turismforskning
National Category
Human Geography
Identifiers
urn:nbn:se:miun:diva-10466 (URN)ETOUR (Local ID)978-91-7246-285-4 (ISBN)ETOUR (Archive number)ETOUR (OAI)
Projects
Guidade turer och staden
Available from: 2009-12-02 Created: 2009-12-02 Last updated: 2009-12-02Bibliographically approved
Zillinger, M. (2008). Germans' tourist behaviour in Sweden. Tourism, 56(2), 143-158
Open this publication in new window or tab >>Germans' tourist behaviour in Sweden
2008 (English)In: Tourism, ISSN 1332-7461, Vol. 56, no 2, p. 143-158Article in journal (Refereed) Published
Abstract [en]

Tourism research has identified a number of factors that influence tourist behaviour, among them socio-demographic characteristics and the number of previous visits. This article argues that also tourists' spatial mobility, the time period within the holiday, the characteristics of the places visited, and the access to information act as important determinants for the level and choice of tourist activities. Focus in this analysis is lying on German car tourists in Sweden. For this study, a combination of methodologies is employed. This includes travel diaries on access to information as well as on type, place and length of activities, which were written by the respondents during their holiday in Sweden, and personal interviews, which were carried out after the respondents had returned home. Tourist behaviour was found to be similar to the respondents' behaviour at home, and place in combination with a limited time period and the absence of externally imposed routines was a major factor for this. In general, tourists took part in an activity for a relatively short period time before moving on. The level of spatial mobility was found to positively influence the level of tourist activity, and was to a great part responsible for the succession of activities. The time period within the holiday did not specifically influence activities, but so did access to tourist information, which affected the choice and duration of activities. Guidebooks were found to constitute the most important tourist information for the analysed tourist group.

National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-8228 (URN)2-s2.0-47249135343 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2009-01-14 Created: 2009-01-14 Last updated: 2017-12-14Bibliographically approved
Zillinger, M. (2008). Om tyskarnas kärlek till älgen. In: Jämten 2009. Östersund: Jamtli
Open this publication in new window or tab >>Om tyskarnas kärlek till älgen
2008 (Swedish)In: Jämten 2009, Östersund: Jamtli , 2008Chapter in book (Other (popular science, discussion, etc.))
Place, publisher, year, edition, pages
Östersund: Jamtli, 2008
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-8237 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2009-01-14 Created: 2009-01-14 Last updated: 2009-07-14Bibliographically approved
Zillinger, M. (2008). Tyskar och älgar - en kärlekshistoria (1ed.). In: Zipsane, H. (Ed.), Alces alces: älskade älg (pp. 70-81).
Open this publication in new window or tab >>Tyskar och älgar - en kärlekshistoria
2008 (Swedish)In: Alces alces: älskade älg / [ed] Zipsane, H., 2008, 1, p. 70-81Chapter in book (Other (popular science, discussion, etc.))
Series
Jämten, ISSN 0348-9825
Keywords
tyska turister, älg, turism
National Category
Human Geography
Identifiers
urn:nbn:se:miun:diva-10468 (URN)ETOUR (Local ID)978-91-7948-221-3 (ISBN)ETOUR (Archive number)ETOUR (OAI)
Available from: 2009-12-02 Created: 2009-12-02 Last updated: 2009-12-02Bibliographically approved
Zillinger, M. (2007). Guided tourism: the role of guidebooks in German tourist behaviour in Sweden. (Doctoral dissertation). Östersund: ETOUR
Open this publication in new window or tab >>Guided tourism: the role of guidebooks in German tourist behaviour in Sweden
2007 (English)Doctoral thesis, comprehensive summary (Other academic)
Place, publisher, year, edition, pages
Östersund: ETOUR, 2007. p. 146
Series
Vetenskapliga bokserien / European Tourism Research Institute ; 2007:18
Series
GERUM. Kulturgeografi, ISSN 1402-5205 ; 2007:3
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-8229 (URN)ETOUR (Local ID)978-91-85317-71-4 (ISBN)ETOUR (Archive number)ETOUR (OAI)
Public defence
(English)
Available from: 2009-01-15 Created: 2009-01-14 Last updated: 2009-07-27Bibliographically approved
Zillinger, M. (2007). The power over tourist information – on the selection of tourist sites in guidebooks.
Open this publication in new window or tab >>The power over tourist information – on the selection of tourist sites in guidebooks
2007 (English)Conference paper, Published paper (Other academic)
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-8239 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2009-01-14 Created: 2009-01-14 Last updated: 2009-07-14Bibliographically approved
Zillinger, M. (2007). Tourist routes: a time-geographical approach on German car-tourists in Sweden. Tourism Geographies, 9(1), 64-83
Open this publication in new window or tab >>Tourist routes: a time-geographical approach on German car-tourists in Sweden
2007 (English)In: Tourism Geographies, ISSN 1461-6688, E-ISSN 1470-1340, Vol. 9, no 1, p. 64-83Article in journal (Refereed) Published
Abstract [en]

Tourism is often studied as if it was static. Yet, mobility constitutes an important part of the tourism system. The paper argues that tourists are travelling according to an individual travel rhythm, which can be defined as a travel pattern that tourists relate to, independent from the tourist sites that are visited. It was found out that there are long travel distances on the first and last day of the holiday, that mobility and stationariness are concentrated in time and that tourists along a round tour often spend the longest time in the region with the longest distance to the home region. The paper concludes that a travel rhythm exists, and that it is only partly influenced by the time the tourist spends at the destination, and the previous number of visits. Time geography was applied as underlying theory, and its use can be encouraged in forthcoming tourism studies.

National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-8225 (URN)10.1080/14616680601092915 (DOI)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2009-01-14 Created: 2009-01-14 Last updated: 2017-12-14Bibliographically approved
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