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Truex, Duane
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Publications (10 of 16) Show all publications
Huy, L. V., Rowe, F., Truex, D. & Huynh, M. Q. (2012). An Empirical Study of Determinants of E-Commerce Adoption in SMEs in Vietnam: An Economy in Transition. Journal of Global Information Management, 20(3), 23-54
Open this publication in new window or tab >>An Empirical Study of Determinants of E-Commerce Adoption in SMEs in Vietnam: An Economy in Transition
2012 (English)In: Journal of Global Information Management, ISSN 1062-7375, E-ISSN 1533-7995, Vol. 20, no 3, p. 23-54Article in journal (Refereed) Published
Abstract [en]

Experts and business pundits forecasted drastic changes in Vietnam's fledgling e-commerce when the Southeast Asian country became an official member of the World Trade Organization (WTO) in 2007. Over the past few years, as part of the Reform - called Doi moi - some Vietnamese enterprises have adopted e-commerce and already benefitted from it. In this research, the authors adapt the Technology-Organization-Environment (TOE) framework and test a model of e-commerce adoption including numerous internal and external factors identified in empirical studies. The final sample of 926 small and medium-sized enterprises in Vietnam includes both adopter and non-adopter firms. The policy implications of this study on promoting e-commerce adoption by SMEs in transition economies, such as Vietnam, are discussed.

Keywords
B2B; B2C; E-Commerce Adoption; Innovation; Small and Medium-Sized Enterprises (SMEs); Technology-Organization-Environment (TOE) Framework; Transition Economies; Vietnam
National Category
Business Administration Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-17287 (URN)10.4018/jgim.2012070102 (DOI)000308581900002 ()2-s2.0-84868224631 (Scopus ID)
Available from: 2012-10-30 Created: 2012-10-30 Last updated: 2017-12-07Bibliographically approved
Bidan, M., Rowe, F. & Truex, D. (2012). An empirical study of IS architectures in French SMEs: Integration approaches. European Journal of Information Systems, 21(3), 287-302
Open this publication in new window or tab >>An empirical study of IS architectures in French SMEs: Integration approaches
2012 (English)In: European Journal of Information Systems, ISSN 0960-085X, E-ISSN 1476-9344, Vol. 21, no 3, p. 287-302Article in journal (Refereed) Published
Abstract [en]

This paper, based on a cross-sectional empirical study of information system (IS) architectures within 143 small to medium enterprises (SMEs) in France, reports findings on how SMEs architect to achieve IS integration and interoperability. This research provides an empirically derived taxonomy of enterprise architectural variants of the types often described in the literature for large firms. This study finds indications that for SMEs the immediate goal of interoperability prevailed over fuller and more formal system integration. The most common means for approaching enterprise architecture and any form of integration is via the construction of software bridges and interfaces. Partially standardized architectures based on Enterprise Systems (ERP) are the next most common type. Hybrid architectures- mixed Enterprise Applications Integration and ERP- are the third most common. The contribution of this paper lies not in the identification of the three types but resides (1) in the description of their distribution in SMEs; (2) in the absence of other integration/interoperability types in this population; and (3) most importantly in the interpretation of the organizational and historical rationale explaining the emergence of these types in this organizational context. © 2012 Operational Research Society Ltd. All rights reserved.

Keywords
information systems integration; IT architecture; SME (small to medium enterprise)
National Category
Information Systems Business Administration
Identifiers
urn:nbn:se:miun:diva-16722 (URN)10.1057/ejis.2012.12 (DOI)000303845200006 ()2-s2.0-84860687716 (Scopus ID)
Available from: 2012-08-22 Created: 2012-08-17 Last updated: 2018-01-12Bibliographically approved
Park, J., Lee, J., Lee, H. & Truex, D. (2012). Exploring the impact of communication effectiveness on service quality, trust and relationship commitment in IT services. International Journal of Information Management, 32(5), 459-468
Open this publication in new window or tab >>Exploring the impact of communication effectiveness on service quality, trust and relationship commitment in IT services
2012 (English)In: International Journal of Information Management, ISSN 0268-4012, E-ISSN 1873-4707, Vol. 32, no 5, p. 459-468Article in journal (Refereed) Published
Abstract [en]

Most firms today are served by specialized IT service providers for the development and maintenance of their business information systems. During the IT service encounter, service providers and clients interact throughout the project, exchanging information, sharing knowledge and making critical decisions. From the IT service provider's viewpoint, it is important to raise the level of clients' relationship commitment during this service encounter as their business continuity depends upon clients assessment. Intuitively, effective communication and effective service quality, mediated by trust, are critical factors in raising the level of relationship commitment. This study proposes an empirical model consisting of four critical antecedents of relationship commitment (communication effectiveness, technical service quality, functional service quality and trust) and then tests the model using data points solicited from two global firms. Study results revealed that trust is a strong mediator for relationship commitment while functional, rather than technical, service quality is a stronger mediator in forming the clients' trust. © 2012 Elsevier Ltd. All rights reserved.

Keywords
Communication effectiveness, Functional service quality, IT services, Relationship commitment, Service quality, Technical service quality, Trust
National Category
Information Systems, Social aspects Business Administration
Identifiers
urn:nbn:se:miun:diva-17276 (URN)10.1016/j.ijinfomgt.2012.02.005 (DOI)000310672300007 ()2-s2.0-84867478309 (Scopus ID)
Note

CODEN: IJMAE

Available from: 2012-10-27 Created: 2012-10-27 Last updated: 2017-12-07Bibliographically approved
Truex, D., Lakew, N., Alter, S. & Sarkar, S. (2012). Extending a Systems Analysis Method for Business Professionals. In: Communications in Computer and Information Science. Paper presented at European Design Science Symposium on Practical Aspects of Design Science, EDSS 2011;Leixlip;14 October 2011through14 October 2011;Code93207 (pp. 15-26). Leixlip, Ireland: Springer
Open this publication in new window or tab >>Extending a Systems Analysis Method for Business Professionals
2012 (English)In: Communications in Computer and Information Science, Leixlip, Ireland: Springer, 2012, p. 15-26Conference paper, Published paper (Refereed)
Abstract [en]

Despite having been explored, described, theorized, and measured in hundreds of IS research articles, frequent difficulties related to user participation and business/IT communication persist in relation to project management, specification of requirements, implementation in organizations, business/IT alignment, and IS failures. We report on an extension of a long term design science research project that previously demonstrated a possible path toward ad-dressing these longstanding problems by empowering business professionals to analyze systems in business terms rather than in formalisms for IT specialists. Previous research demonstrated that most of 75 working business professionals with extensive business experience were able to use the then current iteration of a work system analysis template to analyze IT-reliant work systems in their own organizations, and to recommend improvements. The current research ex-tends the previous efforts by evaluating natural field studies by managers taking coursework for advanced degrees in MBA and MSIS. We analyze 84 examples collected over 7 consecutive academic terms to evaluate the success of several successive versions of the design artifact, concluding that business and IS professionals are able to use the design artifact effectively and that a revised template generated better results.

Place, publisher, year, edition, pages
Leixlip, Ireland: Springer, 2012
Keywords
work system, work system method (WSM), design science, natural field study
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14913 (URN)10.1007/978-3-642-33681-2_2 (DOI)000312462900002 ()2-s2.0-84867442928 (Scopus ID)978-364233680-5 (ISBN)
Conference
European Design Science Symposium on Practical Aspects of Design Science, EDSS 2011;Leixlip;14 October 2011through14 October 2011;Code93207
Available from: 2011-11-30 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
Takeda, H., Truex, D., Cuellar, M. & Vidgen, R. (2012). Scholary Influence Reserach (SIR): Augmenting Ideational Influence with Social Influence. The International Journal of Social and Organizational Dynamics in Information Technology” (SODIT), 2(11), 1-14
Open this publication in new window or tab >>Scholary Influence Reserach (SIR): Augmenting Ideational Influence with Social Influence
2012 (English)In: The International Journal of Social and Organizational Dynamics in Information Technology” (SODIT), ISSN 2155-6334, Vol. 2, no 11, p. 1-14Article in journal (Refereed) Published
Abstract [en]

Following previous research findings, this paper argues that the currently predominant method of evaluating scholar performance - publication counts in “quality” journals - is flawed due to the subjectivity inherent in the generation of the list of approved journals and the absence of a definition of quality. Truex, Cuellar, and Takeda (2009) sought to improve on this method by substituting a measurement of “influence” using the Hirsch statistics to measure ideational influence.  Since the h-family statistics are a measure of productivity and the uptake of a scholar’s ideas expressed in publications this methodology privileges the uptake of a scholar’s ideas over the venue of publication. But influence is built through other means than by having one’s papers read and cited. This paper argues that interaction between scholars resulting in co-authored papers is another way to build scholarly influence. This aspect of scholarly influence, which we term social influence, can be assessed by Social Network Analysis (SNA) metrics that examine the nature and strength of coauthoring networks among IS Scholars. The paper demonstrates the method of assessing social influence by analysis of the social network of AMCIS scholars and compares the results of this analysis with other co-authorship networks from the ECIS and ICIS communities.

Keywords
Ideational influence, scholarly contribution, scholarly influence, social influence, social network analysis
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14918 (URN)10.4018/ijsodit.2012010102 (DOI)
Projects
Scholarly Influence Research
Available from: 2011-11-25 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
Ilipinar, G., Johnston, W. J., Montaña, J., Spender, J. & Truex, D. (2011). Design Thinking in the Postmodern Organization. China-USA Business Review- SSRN eLibrary, 10(11), 1203-1212
Open this publication in new window or tab >>Design Thinking in the Postmodern Organization
Show others...
2011 (English)In: China-USA Business Review- SSRN eLibrary, ISSN 1537-1514, Vol. 10, no 11, p. 1203-1212Article in journal (Refereed) Published
Abstract [en]

Design discipline has been relatively slow to recognize the existence and impacts of postmodernism as compared to sociology, political science, marketing and management disciplines, however, recently postmodernist implications have begun to be explored by design scholars. Yet our review of the literature led us to conclude that the relationship between postmodernism and design thinking has received little, if any attention from design management scholars. The objective of this paper, then, is to expand the discussion on the relationship between postmodern organization and design thinking, to suggest strategic implications for design managers and research opportunities for management scholars. Keywords: design, design thinking, management, postmodernism, postmodernity

Place, publisher, year, edition, pages
David Publsishing, 2011
Keywords
design, design thinking, postmodernism, postmodernity
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-14907 (URN)
Available from: 2011-12-11 Created: 2011-11-25 Last updated: 2011-12-11Bibliographically approved
Holmström, J. & Truex, D. (2011). Dropping Your Tools: Exploring When and How Theories Can Serve as Blinders in IS Research. Communications of the Association for Information Systems, 28(1), 282-294
Open this publication in new window or tab >>Dropping Your Tools: Exploring When and How Theories Can Serve as Blinders in IS Research
2011 (English)In: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 28, no 1, p. 282-294Article in journal (Refereed) Published
Abstract [en]

The debate between protagonists of different theoretical approaches continues in the IS field, with little prospect of resolution. The debate is typically characterized by tendentious arguments as advocates of each approach offer a one-sided condemnation of other approaches. Debate on the qualities of theoretical explanations of technological change is hampered by the shadow of supremacist strategies that is cast over the debate, illustrating the manner in which IS researchers are polarized into opposing camps, each viewing the other as inferior. Ironically further polarization is occurring in the ways that various groups of IS scholars are simultaneously calling for order, disciplin and clearer notions of the ―core of the discipline‖ while other scholars call for greater research diversity. In order to overcome this polarization we advocate a strategy recommended by Weick [1996]: Drop your tools—hold your concepts lightly and update them frequently. Three reasons for dropping our theoretical tools are put forward—the focus on improving practice, the focus on building cumulative tradition in the mother discipline, and the focus on building cumulative tradition in one‘s own discipline—suggesting researchers must consider the ―fit‖ between problem domain, theory and the relationship of the chosen theory to the method of inquiry.

Keywords
theory, research diversity; Actor Network Theory; Structuration Theory
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14906 (URN)2-s2.0-81055146982 (Scopus ID)
Funder
A multiscale, cross‐disciplinary approach to the study of climate change effect on ecosystem services and biodiversity
Available from: 2011-12-06 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
Truex, D., Cuellar, M., Vidgen, R. & Takeda, H. (2011). Emancipating Scholars: Reconceptualizing Scholarly Output. Paper presented at 7TH INTERNATIONAL CRITICAL MANAGEMENT STUDIES CONFERENCE (CMS7 2001) NAPLES, ITALY JULY 11-13, 2011. Naples Italy: CMS7
Open this publication in new window or tab >>Emancipating Scholars: Reconceptualizing Scholarly Output
2011 (English)Conference paper, Published paper (Refereed)
Abstract [en]

This research describes the current state of a scholarly publication machine that is highly dependent on journal rankings. Through a critique of the current system and the methodologies used to measure the notion of quality in scholarly research one can discover that the current system is set up to limit a system of open democratic discourse. The process of journal ranking is inherently political and we show how the use of these rankings can stifle the discourse, thereby allowing only a select elite few to be participants. By identifying the constructs of ideational influence and social influence we attempt to create a composite measure for scholarly quality. We draw from past works on communicative theory and democratic discourse to propose a system that has greater transparency, more equal access, open participation, increased truthfulness, and lower power differences.

Place, publisher, year, edition, pages
Naples Italy: CMS7, 2011. p. 31
Series
Critical Information Systems Research
Keywords
critical social theory, democratic discourse, scholarly influence, ideational influence, social influence, institutional influence, Habermas
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-14912 (URN)978887146778-8 (ISBN)
Conference
7TH INTERNATIONAL CRITICAL MANAGEMENT STUDIES CONFERENCE (CMS7 2001) NAPLES, ITALY JULY 11-13, 2011
Available from: 2011-12-11 Created: 2011-11-25 Last updated: 2011-12-11Bibliographically approved
Rowe, F. & Truex, D. (2011). Evaluation and Control at the IS Core: How French Scholars Inform the Discourse. In: A. Carugati and C. Rossignoli (Ed.), Emerging Themes in Information Systems and Organization Studies (pp. 45-62). Heidelberg: Springer Berlin/Heidelberg
Open this publication in new window or tab >>Evaluation and Control at the IS Core: How French Scholars Inform the Discourse
2011 (English)In: Emerging Themes in Information Systems and Organization Studies / [ed] A. Carugati and C. Rossignoli, Heidelberg: Springer Berlin/Heidelberg, 2011, p. 45-62Chapter in book (Refereed)
Abstract [en]

Other disciplines now lay claim to research topics belonging to the domain of IS research, and the field itself is under challenge in academic institutions around the world. Thus having a clear conception of those concepts lying at the core of our field and which establish the legitimacy of Information Systems (IS) as an independent discipline is more important than ever before. This manuscript seeks to contribute a clearer understanding of what we mean by the central issues driving the field. But this manuscript takes a new twist by approaching this question from the point of view of a set of French IS scholars and social theorists. It advances the discourse by examining how French scholars, many of whom are not well known outside of French academic circles, may impact our reading of those issues considered to be most persistent and frequent in the IS literature.

Place, publisher, year, edition, pages
Heidelberg: Springer Berlin/Heidelberg, 2011
Keywords
Information Systems, Control, Core of the discipline
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14924 (URN)9783790827385 (ISBN)
Projects
Festschrift Marco de Marco
Available from: 2011-12-11 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
Takeda, H., Cuellar, M., Truex, D. & Vidgen, R. (2011). NETWORKS OF INNOVATION IN IS RESEARCH: AN EXPLORATION OF THE RELATIONSHIP BETWEEN CO-AUTHORSHIP NETWORKS AND H-FAMILY INDICES. In: Matti Rossi & Joe Nandhakumar (Ed.), ECIS 2011 Proceedings European Conference on Information Systems: . Paper presented at ECIS 2011- Helsinki. Helsinki, Finland: ECIS
Open this publication in new window or tab >>NETWORKS OF INNOVATION IN IS RESEARCH: AN EXPLORATION OF THE RELATIONSHIP BETWEEN CO-AUTHORSHIP NETWORKS AND H-FAMILY INDICES
2011 (English)In: ECIS 2011 Proceedings European Conference on Information Systems / [ed] Matti Rossi & Joe Nandhakumar, Helsinki, Finland: ECIS , 2011Conference paper, Published paper (Refereed)
Abstract [en]

Assessing the work of scholars is of great importance in the life of academic institutions, disciplines and scholars. Research suggests that that the notion of ‘scholarly influence’ should be substituted for current approaches towards judging scholarship (Truex et al. 2009). This paper seeks to examine the nature of the construct ‘scholarly influence’ by reconceptualising the activity of academic research as a social process of peer production enacted through networks of innovation. It combines techniques used to assess ‘ideational influence’– a measure of the productivity and the uptake of an author’s ideas – and techniques used in social network analysis to assess ‘social influence’ – patterns of social interaction measured as co-authored publications in journals and conferences. The analysis suggests that social and ideational influence appear to be inter-related; those with high citation indices are also well connected. Rather than argue causality we have proposed that the two are mutually reinforcing and that an assessment of researcher impact should take account of both when looking for indicators that might have predictive power. Given that citations are backward looking it is possible that measures of social influence, such as closeness to highly ranked scholars as evidenced by co-authorship networks, will provide a useful forward looking indicator. Promotion boards might consider social network and citations when considering a researcher in the round.

Place, publisher, year, edition, pages
Helsinki, Finland: ECIS, 2011
Keywords
Peer production, open innovation, scholarly influence, social network analysis (SNA), ideational influence, social influence, H-family indices, bibliometrics.
National Category
Computer and Information Sciences
Identifiers
urn:nbn:se:miun:diva-14908 (URN)2-s2.0-84870640496 (Scopus ID)
Conference
ECIS 2011- Helsinki
Projects
SIR
Available from: 2011-12-11 Created: 2011-11-25 Last updated: 2018-01-12Bibliographically approved
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