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Nordin, S., Volgger, M., Gill, A. & Pechlaner, H. (2019). Destination governance transitions in skiing destinations: A perspective on resortisation. Tourism Management Perspectives, 31, 24-37
Open this publication in new window or tab >>Destination governance transitions in skiing destinations: A perspective on resortisation
2019 (English)In: Tourism Management Perspectives, ISSN 2211-9736, E-ISSN 2211-9744, Vol. 31, p. 24-37Article in journal (Refereed) Published
Abstract [en]

While destination governance has grown into a mature research field, the dynamic analysis of destination governance transitions remains in its infancy. Therefore, this paper analyses and compares the destination governance transitions in the successful skiing destinations of Åre (Sweden), Whistler (Canada) and Dolomites (Italy). This multiple case study unveils development patterns in governance transitions and investigates the factors that trigger such transitions. In particular, the paper investigates whether leading skiing destinations get increasingly corporatised and ‘resortisised’. It also scrutinises what could trigger processes of ‘resortisation’ and focuses on the impact of crises. The study finds that governance is an adaptive phenomenon that transforms over time, but no strictly uniform transition pattern is detected. While differences arise from varying starting conditions and crises, the commonality is to be found in an apparent convergence of destination governance towards an intermediate stage of ‘socially licensed resorts’ with a minimum of community acceptance. 

Keywords
Destination development, Destination governance, Dolomites, Mountain resorts, Ski resorts, Skiing destination, Whistler, Åre
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:miun:diva-36208 (URN)10.1016/j.tmp.2019.03.003 (DOI)000477800800003 ()2-s2.0-85063291079 (Scopus ID)
Available from: 2019-05-24 Created: 2019-05-24 Last updated: 2019-08-15Bibliographically approved
Nordin, S. & Hjalager, A.-M. (2017). Doing, Using, Interacting: Towards a New Understanding of Tourism Innovation Processes. In: A. Kiralova (Ed.) (Ed.), Driving tourism through creative destinations and activities: (pp. 165-180). IGI Global
Open this publication in new window or tab >>Doing, Using, Interacting: Towards a New Understanding of Tourism Innovation Processes
2017 (English)In: Driving tourism through creative destinations and activities / [ed] A. Kiralova (Ed.), IGI Global, 2017, p. 165-180Chapter in book (Refereed)
Abstract [en]

Innovation is a critical factor for long-term economic development, also in tourism. Based on two commonly referred to modes of innovation (Jensen et al., 2007), that is, two types of innovation processes: Science, Technology and Innovation (STI) and Doing, Using and Interacting (DUI), this chapter examines the processes that lead to new products and services in a tourism context. Based on this, DUI seems to capture the essence of innovation in tourism enterprises better than STI, as it acknowledges the intrinsic nature of services and the typical size and working modes of touristic actors. The case study of Icehotel furthermore, illustrates how working in partnerships and in close cooperation with customers enhances the advantages of the DUI model. The handling of externally induced events and difficulties and the critical partnerships are better understood through the DUI than the STI lens. The DUI-framework leads to a more correct picture of tourism innovation, and could also provide a better guidance for policy processes in the field. 

Place, publisher, year, edition, pages
IGI Global, 2017
Keywords
Innovation Process, Innovation Management, Tourism Innovation, Modes of Innovation, Doing Using Interacting-Mode, DUI, Knowledge, Networks, Customer-driven Innovation, Open Innovation, Icehotel
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31353 (URN)10.4018/978-1-5225-2016-0.ch008 (DOI)9781522520160 (ISBN)9781522520177 (ISBN)
Available from: 2017-08-09 Created: 2017-08-09 Last updated: 2017-10-02Bibliographically approved
Nordin, S. (2017). Relational Destination Development: Case Studies on the Significance of Tourism Networks. (Doctoral dissertation). Uppsala: Department of Social and Economic Geography
Open this publication in new window or tab >>Relational Destination Development: Case Studies on the Significance of Tourism Networks
2017 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

Destination development has turned into a key issue in local and regional development. Not least many governments recognize the in-dustry’s potential for fostering economic growth and development. The tourist destination is often conceptualized as a complex network with several levels of interaction – both networks of actors within the destination, but also networks linking it to its surrounding environment with potential and actual customers, other destinations, government bodies and so on. It is hence the assumption here that we cannot fully understand destination development in a particular community unless we have a good understanding of how the key stakeholders interact.

By applying different network approaches that are united by and based upon a relational economic geography perspective to the study of destination development, we can widen our understanding of why some destinations struggle to survive and often decline, others maintain a threshold of success as tourist visiting areas, whereas there are still others, which exhibit a high level of competitiveness with local entrepreneurial milieus characterized by growth and long-term development.

More generally, this thesis deals with a traditional core issue in economic geography, i.e., to explain what it is that makes a place or region characterized by growth and devlopment. This thesis explores this issue, and expands our knowledge on the links between various kinds of network structures and growth in a destination context. This is conducted by case studies, foremost based on the Swedish mountain resort of Åre, but one also focusing on Icehotel in northern Sweden - to explore relational destination development and the significance of tourism networks.

Place, publisher, year, edition, pages
Uppsala: Department of Social and Economic Geography, 2017. p. 107
Series
Geographica, ISSN 0431-2023 ; 17
Keywords
economic geography, tourism geography, local development, desti-nation, tourism, networks, social capital, destination governance, clusters, tourism innovation, evolution, Åre Sweden, Icehotel.
National Category
Human Geography
Identifiers
urn:nbn:se:miun:diva-31356 (URN)978-91-506-2648-3 (ISBN)
Public defence
2017-09-22, Gustavianum, Uppsala, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2017-09-15 Created: 2017-08-09 Last updated: 2017-11-20Bibliographically approved
Nordin, S. & Hjalager, A.-M. (2017). Är turistnäringen mer innovativ än vi tror?. Östersund: Mid Sweden University
Open this publication in new window or tab >>Är turistnäringen mer innovativ än vi tror?
2017 (Swedish)Report (Other (popular science, discussion, etc.))
Abstract [sv]

Det finns stora skillnader mellan serviceproducerande företag och tillverkande industri, men ändå fortsätter vi många gånger att analysera servicesektorn – och däribland turistnäringen – utifrån den tillverkande industrin premisser. Risken är att resultatet leder till felaktiga slutsatser.

Turistnäringen beskrivs ofta som en eftersläntrare när det gäller innovationskapacitet. Men kan vi verkligen säga hur stor innovationsförmågan faktiskt är, när de modeller och analysverktyg som ofta används inte passar in på grund av turistföretagens storlek, karaktärsdrag och arbetsmetoder.

I den här populärvetenskapliga rapporten visar Sara Nordin och Anne-Mette Hjalager på andra sätt att identifiera, analysera och stödja innovationsprocesser i turistnäringen. Rapporten bygger på exempel från Icehotel. 

Place, publisher, year, edition, pages
Östersund: Mid Sweden University, 2017. p. 28
Series
Populärvetenskapliga serien / European Tourism Research Institute (ETOUR) ; 2017:1
Keywords
Turism, turistnäring, innovationer, innovationsprocesser, Icehotell
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-32289 (URN)978-91-88527-36-3 (ISBN)
Available from: 2017-12-06 Created: 2017-12-06 Last updated: 2017-12-13Bibliographically approved
Hjalager, A.-M., Huijbens, E., Nordin, S., Konu, H., Tuohino, A., Björk, P. & Flagestad, A. (2011). Innovating and re-branding Nordic wellbeing tourism. Oslo: Nordic Innovation Centre.
Open this publication in new window or tab >>Innovating and re-branding Nordic wellbeing tourism
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2011 (English)Report (Other academic)
Abstract [en]

The aim of this study is to draw a wider picture of what constitutes the wellbeing category of tourism in the overarching, transnational geographical context of Finland, Denmark, Iceland, Norway and Sweden. In addition, potential exploitation of special and even unique Nordic resources and advantages will be articulated in policy considerations for the emergence and support of a Nordic Wellbeing brand. Accordingly, the joint research will achieve a more profound understanding of the driving forces that could lead to the successful development of coherent wellbeing tourism in the Nordic region. The project involves researchers from each of the Nordic countries assigned the task to detail the innovative and entrepreneurial aspects of selected wellbeing tourism destinations. On the whole, the Nordic Wellbeing project takes an innovation perspective related to developing a particular Nordic content of wellbeing to be offered by tourism enterprises and destinations across the five Nordic countries.

Place, publisher, year, edition, pages
Oslo: Nordic Innovation Centre., 2011
Keywords
tourism innovation, well-being tourism
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-20345 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2013-11-27 Created: 2013-11-27 Last updated: 2014-01-28Bibliographically approved
Hjalager, A.-M. & Nordin, S. (2011). User-driven innovation in tourism: A review of methodologies. Journal of Quality Assurance in Hospitality & Tourism, 12(4), 289-315
Open this publication in new window or tab >>User-driven innovation in tourism: A review of methodologies
2011 (English)In: Journal of Quality Assurance in Hospitality & Tourism, Vol. 12, no 4, p. 289-315Article in journal (Refereed) Published
Abstract [en]

This literature study reviews user-driven innovation and establishes a typology of its forms in a tourism context. Sixteen methods are distinguishable. They comprise situations where users are actively involved and methods where information is collected without direct user involvement. The nature and intensity of the dialogue between companies and their customers are addressed. Drawing on this existing research, the article concludes that there is still little comprehensive follow-up on user-driven innovation in tourism and its impact on quality improvements and assurance. Key areas for future studies are identified.

Keywords
user-driven innovation; knowledge; new products; quality improvement; innovation management
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-20342 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2013-11-27 Created: 2013-11-27 Last updated: 2014-01-30Bibliographically approved
Nordin, S. & Westlund, H. (2009). Social capital and the life cycle model: The transformation of the destination of Åre. Tourism, 57(3), 259-284
Open this publication in new window or tab >>Social capital and the life cycle model: The transformation of the destination of Åre
2009 (English)In: Tourism, ISSN 1332-7461, Vol. 57, no 3, p. 259-284Article in journal (Refereed) Published
Keywords
Tourism, Turism, turismforskning
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-11038 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2010-01-12 Created: 2010-01-12 Last updated: 2017-12-12Bibliographically approved
Hjalager, A.-M., Huijbens, E., Björk, P., Nordin, S. & Flagestad, A. (2009). Sustaining a creative entrepreneurship in tourism – the role of innovations systems. In: Ateljevic, J. and Page, S. (Ed.), Tourism and Entrepreneurship: International Perspectives (pp. 55-74). Oxford: Butterworth Heinemann
Open this publication in new window or tab >>Sustaining a creative entrepreneurship in tourism – the role of innovations systems
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2009 (English)In: Tourism and Entrepreneurship: International Perspectives / [ed] Ateljevic, J. and Page, S., Oxford: Butterworth Heinemann , 2009, p. 55-74Chapter in book (Other academic)
Abstract [en]

Learning OutcomesAfter reading this chapter, you should be able to:•Understand broad meanings and the importance of innovation and entrepreneurship;•Recognize and explain social, cultural, economic, institutional and regulatory contexts of different industries’ innovation systems;•Gain a conceptual understanding of innovation systems in tourism;•Understand the most recent trends in tourism entrepreneurship and innovation;•Understand the power structures and relations in the process of tourism development and innovation; and•Identify the key features of Nordic tourism and the innovative models adopted to boost its development and growth.

Place, publisher, year, edition, pages
Oxford: Butterworth Heinemann, 2009
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-20343 (URN)ETOUR (Local ID)9780750686358 (ISBN)ETOUR (Archive number)ETOUR (OAI)
Available from: 2013-11-27 Created: 2013-11-27 Last updated: 2014-01-30Bibliographically approved
Hjalager, A.-M., Huijbens, E. H., Björk, P., Nordin, S., Flagestad, A. & Knútsson, Ö. (2008). Innovation Systems in Nordic Tourism. Oslo: Nordic Innovation Centre
Open this publication in new window or tab >>Innovation Systems in Nordic Tourism
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2008 (English)Report (Other academic)
Abstract [en]

This research is on tourism and innovation in the Nordic countries. The aim is to outline the constituents of success in the industry and what can be done to facilitate and maintain success through policy measures. The research draws on theories of innovation systems and review of innovation policy in the Nordic countries. This theoretical approach is combined with detailed case studies, two from each country, on a successful tourism venture or destination that has been in operation for a minimum of five years. Over 60 interviews were conducted and subsequently transcribed and analysed, whence emerged a picture of the innovation systems underpinning their success and material that could be used to substantiate a critique on current Nordic tourism policy measures. The conclusion details seven general policy frameworks that need to be further developed and researched. These are of value to both public policy makers, private entrepreneurs and academics as they give an outline for policy making, ideas for corporate development and areas of future research interests for tourism studies in the Nordic context. In addition the research is important to Nordic innovation studies generally, as it places tourism systems as a relevant and worthwhile focus area.

Place, publisher, year, edition, pages
Oslo: Nordic Innovation Centre, 2008. p. 76
Keywords
tourism, innovations systems, Turism, turismvetenskap
National Category
Economics and Business
Identifiers
urn:nbn:se:miun:diva-11036 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2010-01-12 Created: 2010-01-12 Last updated: 2019-01-23Bibliographically approved
Nordin, S. & Svensson, B. (2007). Innovative destination governance: The Swedish ski resort of Åre. International Journal of Entrepreneurship and Innovation, 8(1), 53-66
Open this publication in new window or tab >>Innovative destination governance: The Swedish ski resort of Åre
2007 (English)In: International Journal of Entrepreneurship and Innovation, ISSN 1465-7503, Vol. 8, no 1, p. 53-66Article in journal (Refereed) Published
Abstract [en]

This article explores the impact of governance on destination development, focusing on public-private relations, formal and informal networks as well as resource dependencies. The empirical contribution is based on a single case study of the Swedish ski resort of Åre. In the concluding section, some of the results are developed into suggestions about if and how the governance structure matters in terms of performance. The results indicate that trustful public-private relations, joint risk-taking, informal structures and strategic consensus can have a positive impact on the level of growth in a destination.

Keywords
Governance, public-private networks, destination development, growth, innovation.
National Category
Social and Economic Geography Political Science (excluding Public Administration Studies and Globalisation Studies)
Identifiers
urn:nbn:se:miun:diva-716 (URN)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2008-09-30 Created: 2009-07-14 Last updated: 2018-01-13Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-0720-8037

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