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Jordhus-Lier, D., Underthun, A. & Zampoukos, K. (2019). Changing workplace geographies: Restructuring warehouse employment in the Oslo region. Environment and planning A, 51(1), 69-90
Open this publication in new window or tab >>Changing workplace geographies: Restructuring warehouse employment in the Oslo region
2019 (English)In: Environment and planning A, ISSN 0308-518X, E-ISSN 1472-3409, Vol. 51, no 1, p. 69-90Article in journal (Refereed) Published
Abstract [en]

The article examines changing employment relations in Norwegian warehouses, and conceptualises the increasing use of temporary agency workers as a redrawing of workplace geographies. The empirical basis for the analysis is four qualitative warehouse workplace studies, including focus group and interview data. The theoretical framework of the article combines an adapted version of the territory-place-scale-network (TPSN) framework developed by Bob Jessop, Neil Brenner and Martin Jones with the concepts of labour control and labour agency. The analysis shows how a networked recruitment system based on Swedish labour migrants, mediated via temporary work agencies, encourage workers to work their way through levels of employment insecurity in order to secure permanent employment. The article argues that the blurring and redrawing of legal boundaries through labour hire can be understood as a territorial strategy of control that affects the workplace as a scale of justice for trade unions. Moreover, the analysis shows how managerial control is conditioned by workers’ individual, habitual and collective agency.

Place, publisher, year, edition, pages
Sage Publications, 2019
Keywords
Workplace, temporary agency work, labour control, labour agency, labour geography
National Category
Economic Geography
Identifiers
urn:nbn:se:miun:diva-34202 (URN)10.1177/0308518X18787821 (DOI)000457647700006 ()
Funder
The Research Council of Norway, 227021
Available from: 2018-07-24 Created: 2018-07-24 Last updated: 2019-03-18Bibliographically approved
Zampoukos, K. (2018). Hospitality workers and the relational spaces of labor (im)mobility. Tourism Geographies, 20(1), 49-66
Open this publication in new window or tab >>Hospitality workers and the relational spaces of labor (im)mobility
2018 (English)In: Tourism Geographies, ISSN 1461-6688, E-ISSN 1470-1340, Vol. 20, no 1, p. 49-66Article in journal (Refereed) Published
Abstract [en]

Building on the recent interest among labor geographers for workers’ ability to strategize around their mobility, and tourism researchers’ longstanding examination of mobile tourism workers, this paper explores the mobility agency of differently positioned hospitality workers. The findings suggest that workers are not always ‘strategic’ in relation to labor mobility, and that labor mobility and career paths must be recognized as fragmented, happenstance and erratic. Furthermore, this article argues for an approach to the study of mobile tourism workers that takes the relational as well as temporal aspects into account. This endeavor is in particular guided by the notion of stories-so-far and the understanding of people as both being and becoming. The empirical basis of this paper consists of 22 interviews with hospitality workers in four hotel workplaces in Sweden; the luxury city hotel, the suburban chain hotel, the city chain hotel and the seasonal hotel. Ultimately, I suggest that the multifaceted complex of considerations which workers negotiate, could be conceptualized as the relational spaces of labor (im)mobility.

Keywords
hospitality workers, Labor mobility, mobility agency, relational space, Sweden, ‘stories-so-far’
National Category
Other Social Sciences not elsewhere specified
Identifiers
urn:nbn:se:miun:diva-30989 (URN)10.1080/14616688.2017.1331259 (DOI)000427764600004 ()2-s2.0-85019633144 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Note

Published online: 23 May 2017

Available from: 2017-06-26 Created: 2017-06-26 Last updated: 2018-08-20Bibliographically approved
Zampoukos, K., Knutsen, H. M., Kiil, M. B. & Olofsdotter, G. (2018). Mobile with an agency: Negotiating the spatiotemporalities of the temp migrant worker. Geoforum, 93, 40-47, Article ID GEOF_2541.
Open this publication in new window or tab >>Mobile with an agency: Negotiating the spatiotemporalities of the temp migrant worker
2018 (English)In: Geoforum, ISSN 0016-7185, E-ISSN 1872-9398, Vol. 93, p. 40-47, article id GEOF_2541Article in journal (Refereed) Published
Abstract [en]

Several calls have been made by labour geographers in support for a more thorough investigation and theorization of labour as an active agent in the production of economic geographies. The present paper responds to this challenge by examining how Swedish agency warehouse workers and temp nurses working in Norway act and think in relation to mobility and how certain spatiotemporalities come into play in the mobility agency of individual workers. Though we are particularly concerned with the ambiguities involved in the relationship between mobility, agency and power, a second objective is to contribute to the theorization of how space and time matters to mobile workers. Drawing on data from twenty interviews with Swedish temp nurses and six focus group interviews with Swedish agency warehouse workers, and by combining several strands of literature ranging from current research on mobilities and migration to the work of classical scholars in geography and sociology, we propose that a ‘trialectics of spatiotemporalities’ is part and parcel of workers’ mobility agency. Furthermore, our findings suggest that the purposive agency as emphasized for instance by the notion of ‘mobility strategy’ needs to be complemented by a conceptualization of agency that includes what we term (erratic) probing. We conclude that labour mobility may be strategic and a sign of power, but not always and everywhere, and not in any pure sense.

Place, publisher, year, edition, pages
Elsevier, 2018
Keywords
labour mobility, agency, spatiotemporalities, migrant worker, Norway, Sweden
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-33615 (URN)10.1016/j.geoforum.2018.05.003 (DOI)000441117400005 ()2-s2.0-85046693447 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Projects
The Impact of Temporary Work Agencies on the Politics of Work
Funder
The Research Council of Norway, 227021
Available from: 2018-05-14 Created: 2018-05-14 Last updated: 2018-09-26Bibliographically approved
Ioannides, D. & Zampoukos, K. (2018). Tourism's Labour Geographies: Bringing Tourism into Work and Work into Tourism. Tourism Geographies, 20(1), 1-10
Open this publication in new window or tab >>Tourism's Labour Geographies: Bringing Tourism into Work and Work into Tourism
2018 (English)In: Tourism Geographies, ISSN 1461-6688, E-ISSN 1470-1340, Vol. 20, no 1, p. 1-10Article in journal, Editorial material (Refereed) Published
Abstract [en]

Geographers have certainly contributed actively to the extant scholarly literature relating to tourism work and workers. Nevertheless, with few notable exceptions, most of this research has been piecemeal and case-based demonstrating unawareness of broader theoretical discussions and debates within the emerging sub-field of labour geography. For this special issue, a total of eight papers have been selected, most of which deal to varying degrees with labour mobilities, a theme that mainstream labour geographers themselves have largely avoided in the past. Additionally, the thorny issue of setting the intellectual boundaries between what constitutes work and leisure in contexts such as volunteer tourism is taken up in some of the discussions. Our aim with this special issue is to encourage the development of closer intellectual connections between labour geography and the study of tourism work and workers and their everyday mobilities. 

Keywords
tourism work, tourism workers, labour mobilities, productive and reproductive labor, labour geography, precocity
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-32638 (URN)10.1080/14616688.2017.1409261 (DOI)000427764600001 ()2-s2.0-85038601433 (Scopus ID)ETOUR (Local ID)ETOUR (Archive number)ETOUR (OAI)
Available from: 2018-01-03 Created: 2018-01-03 Last updated: 2018-08-20Bibliographically approved
Jordhus-Lier, D., Underthun, A. & Zampoukos, K. (2017). Changing workplace geographies: Restructuring warehouse employment in the Oslo region. In: : . Paper presented at Nordic Geographers Meeting, 18 -21 juni 2017 in Stockholm..
Open this publication in new window or tab >>Changing workplace geographies: Restructuring warehouse employment in the Oslo region
2017 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

In this paper we want to discuss changing workplace geographies, and the effects of restructuring, in four selected warehouse workplaces in the Oslo region. The theoretical framework for the analysis is an adapted version of the TPSN framework developed by Jessop et al. (2008), which we argue offer a more precise terminology for capturing socio-spatial change – also at the scale of the workplace. Socio-spatial concepts such as territory, place and network are used as structuring principles to examine how labour hire and labour migration have redrawn workplace geographies in the Norwegian logistics industry. The paper argues that a peripheral temporary agency workforce, many of which are Swedish migrants, are embedded in the workplace through management’s practices of control – but also through forms of social reciprocity. While temporary work agencies represent networks of recruitment which can benefit employers and employees in the short term, the paper problematises how these employers do not offer their employees a sense of workplace themselves, and also how they destabilise established workplace boundaries in their client firms.

National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31671 (URN)
Conference
Nordic Geographers Meeting, 18 -21 juni 2017 in Stockholm.
Projects
The Impact of Temporary Work Agencies on the Politics of Work
Available from: 2017-09-25 Created: 2017-09-25 Last updated: 2017-10-18Bibliographically approved
Jordhus-Lier, D., Underthun, A. & Zampoukos, K. (2017). Changing workplace geographies: Restructuring warehouse employment in the Oslo region. In: : . Paper presented at Royal Geograhical Society with IBG, Annual International Conference, London, 30 augusti – 1 september 2017..
Open this publication in new window or tab >>Changing workplace geographies: Restructuring warehouse employment in the Oslo region
2017 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

In this paper we want to discuss changing workplace geographies, and the effects of restructuring, in four selected warehouse workplaces in the Oslo region. The theoretical framework for the analysis is an adapted version of the TPSN framework developed by Jessop et al. (2008), which we argue offer a more precise terminology for capturing socio-spatial change – also at the scale of the workplace. Socio-spatial concepts such as territory, place and network are used as structuring principles to examine how labour hire and labour migration have redrawn workplace geographies in the Norwegian logistics industry. The paper argues that a peripheral temporary agency workforce, many of which are Swedish migrants, are embedded in the workplace through management’s practices of control – but also through forms of social reciprocity. While temporary work agencies represent networks of recruitment which can benefit employers and employees in the short term, the paper problematises how these employers do not offer their employees a sense of workplace themselves, and also how they destabilise established workplace boundaries in their client firms.

National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31672 (URN)
Conference
Royal Geograhical Society with IBG, Annual International Conference, London, 30 augusti – 1 september 2017.
Projects
The Impact of Temporary Work Agencies on the Politics of Work
Available from: 2017-09-25 Created: 2017-09-25 Last updated: 2017-10-18Bibliographically approved
Wall-Reinius, S., Ioannides, D. & Zampoukos, K. (2017). Does Geography Matter in All-Inclusive Resort Tourism?: An investigation of the marketing approach of major Scandinavian Tour operators. Tourism Geographies
Open this publication in new window or tab >>Does Geography Matter in All-Inclusive Resort Tourism?: An investigation of the marketing approach of major Scandinavian Tour operators
2017 (English)In: Tourism Geographies, ISSN 1461-6688, E-ISSN 1470-1340Article in journal (Refereed) Epub ahead of print
Abstract [en]

Over the last decade, there has been noticeable rise in popularity of all-inclusive holidays. This growth has coincided with the propensity in many destinations to develop tourism enclaves, which can either be purpose-built gated resorts physically isolated from their surrounding community or appear in the form of cruises, which have emerged as a particularly popular form of travel. In this explorative paper, we focus on the marketing of all-inclusive holidays, specifically those occurring in enclaves (including cruise-ships). We investigate to what extent the geographic location of the tourist enclave is an important consideration for the travel industry. In other words, when it comes to all-inclusive holiday products, do the place-based attributes on offer at the destination and the actual location of the holiday matter from the perspective of those who are creating and selling the travel packet? An explorative study of Scandinavian tour operators shows that the local settingof the holiday is in fact a secondary consideration compared to the services and facilities on offer. Thus, there is an overriding tendency to downplay the destination’s place-based attributes and it does not seem so important where the all-inclusive resort is located as long as it is well connected to the market and promises a comfortable holiday to the consumer. Tourism enclaves in the context of placelessness are discussed.

Keywords
All-inclusive resorts; cruises; enclave tourism; marketing; placelessness; Scandinavia
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-32533 (URN)10.1080/14616688.2017.1375975 (DOI)
Available from: 2017-12-19 Created: 2017-12-19 Last updated: 2017-12-22Bibliographically approved
Zampoukos, K., Knutsen, H. M., Bjerga Kiil, M. & Olofsdotter, G. (2017). Swedish temp nurses and agency warehouse workers in Norway: Negotiating and strategizing the spatiotemporalities of the migrant worker. In: : . Paper presented at Nordic Geographers Meeting (NGM), 18-21 of June, 2017 in Stockholm.
Open this publication in new window or tab >>Swedish temp nurses and agency warehouse workers in Norway: Negotiating and strategizing the spatiotemporalities of the migrant worker
2017 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

In this paper we seek to contribute to the theorization of migrant workers’ ability to strategize around their mobility by exploring the labour mobilities of Swedish agency warehouse workers and temp nurses working in Norway. Nurses and warehouse workers obviously differ in terms of for instance skills and market power, and these differences clearly impact on their mobility strategies. However, our findings also point to the plasticity of workers’ mobility strategies, with workers who make up their pathways as they go and/or as circumstances change. In this paper, therefore, we argue that the intentional, purposive agency as emphasized by the notion of ‘strategy’ (as in ‘mobility strategy’) needs to be complemented by a conceptualization of agency that includes (erratic) probing.  Mobility strategies evolve as workers negotiate the spatiotemporalities typically involved in the existence of the migrant worker, i. e. the lives and places that they have (temporarily) left behind, the present situation as temps/agency workers in the host country, and the future that lies ahead. Following from this, we argue that workers mobility agency is imbued as well as informed by the spatiotemporalities of the ‘past-space’, the ‘now-space’ and the ‘may-be space’.   

National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31657 (URN)
Conference
Nordic Geographers Meeting (NGM), 18-21 of June, 2017 in Stockholm
Projects
The impact of temporary work agencies on the politics of work
Available from: 2017-09-21 Created: 2017-09-21 Last updated: 2017-09-22Bibliographically approved
Zampoukos, K. (2016). Den attraktiva staden som arbetsmiljö ur ett kulturgeografiskt perspektiv. In: : . Paper presented at Forum för Arbetslivsforskning (FALF), 13-15 juni 2016 i Östersund.
Open this publication in new window or tab >>Den attraktiva staden som arbetsmiljö ur ett kulturgeografiskt perspektiv
2016 (Swedish)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [sv]

I spåren av (de västerländska) städernas avindustrialisering sker en omvandling där slakthusområden och hamnar, lokstallar och industrilokaler ersätts av, eller omstöps till, arenabyggen och kongresshallar, designhotell och konsthallar, gallerior och shoppingcentra. Den industriella staden blir till en stad för upplevelser avsedd att attrahera den ”kreativa klassen”. Men denna stad tarvar också - då som nu - sina arbetare: Hotellstäderskor, receptionister, butiksbiträden, konferensvärdinnor, servitriser, kockar och diskare – alla som bidrar till att reproducera såväl staden som besökaren och den kreativa klassen. Med servicearbetet följer också vissa krav och förväntningar: Att framstå som attraktiv, charmig, vänlig och välkomnande sträcker sig ända in i märgen på de anställda, särskilt för dem som möter kund. Syftet med den här texten är att bidra till ett kulturgeografiskt perspektiv på begreppet ”arbetsmiljö”, och för att göra det använder jag mig av exemplet det excellenta hotellet i den attraktiva staden. Diskussionen tar utgångspunkt i idén att arbetsmiljön (i vid bemärkelse) är formad av kapitalets cirkulation, en process som kan avläsas i såväl stadsomvandling, på den enskilda arbetsplatsen och i omdaningen av den arbetande människan. Det är också genom denna process som olika geografiska skalnivåer länkas samman. I syfte att attrahera kapital genomgår staden själv, men även arbetaren på hotellarbetsplatsen, en akt av (själv)disciplinering för att verka/vara tilldragande, trygg, ren och underhållande.

 

National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31653 (URN)
Conference
Forum för Arbetslivsforskning (FALF), 13-15 juni 2016 i Östersund
Available from: 2017-09-21 Created: 2017-09-21 Last updated: 2017-09-22Bibliographically approved
Zampoukos, K. (2016). Labour (im)mobility and the accumulation of knowledge in hotel companies. In: : . Paper presented at Forum för Arbetslivsforskning (FALF)13-15 juni 2016 i Östersund.
Open this publication in new window or tab >>Labour (im)mobility and the accumulation of knowledge in hotel companies
2016 (English)Conference paper, Oral presentation with published abstract (Other academic)
Abstract [en]

This paper deals with labour mobility among hotel staff and how it affects the accumulation of knowledge and, by extension, how it impacts on the quality of service in hotel companies. The empirical basis is made up of case-studies of three hotel companies located in different geographical settings; a small seasonal hotel located in the county of Jämtland, mainly attracting Swedish ski tourists; a luxury hotel in Stockholm catering to business travelers and celebrities from all over the world; and an international chain hotel situated in a Stockholm suburb, serving a relatively diverse crowd. The aim of the paper is twofold: i) to critically examine the construction of knowledge in the tourism and hospitality literature on labour mobility and knowledge transfer, and ii) to demonstrate in what ways labour (im)mobility affects the accumulation of knowledge and service quality in the case-study hotels. 

National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-31655 (URN)
Conference
Forum för Arbetslivsforskning (FALF)13-15 juni 2016 i Östersund
Available from: 2017-09-21 Created: 2017-09-21 Last updated: 2017-09-22Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0001-6176-3595

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