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Johansson, R., Danielsson, E., Eriksson, K., Kvarnlöf, L. & Karlsson, R. (2018). At the external boundary of a disaster response operation: The dynamics of volunteer inclusion. Journal of Contingencies and Crisis Management, 26(4), 519-529
Open this publication in new window or tab >>At the external boundary of a disaster response operation: The dynamics of volunteer inclusion
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2018 (English)In: Journal of Contingencies and Crisis Management, ISSN 0966-0879, E-ISSN 1468-5973, Vol. 26, no 4, p. 519-529Article in journal (Refereed) Published
Abstract [en]

In the present article, practices of inclusion of different types of volunteers in the response to a large-scale forest fire in Sweden are studied. Semi-structured interviews were conducted with three types of voluntary actors. The volunteers were organized to different degrees, from members of organizations and participants in emergent groups to organizationally unaffiliated individuals. Organized volunteers were the most easily included, particularly if they were members of voluntary emergency organizations. It was difficult for volunteers lacking relevant organizational affiliation to be included. Disaster response operations are dynamic, conditions change over time, and tensions between different modes, degrees, and levels of inclusion may arise. However, irrespective of changing conditions, practices of inclusion of highly organized volunteers work best.

Keywords
volunteer, disaster, response, inclusion, organization, extending organization, unaffiliated, emergent group
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
urn:nbn:se:miun:diva-33467 (URN)10.1111/1468-5973.12228 (DOI)000449821200011 ()
Funder
Swedish Research Council Formas
Available from: 2018-04-10 Created: 2018-04-10 Last updated: 2018-12-04Bibliographically approved
Johansson, R. (2017). At the boundaries of disaster response: Inclusion and exclusion of volunteers. In: : . Paper presented at NEEDS 2, The 2nd Northern European Conference on Emergency and Disaster Studies, Copenhagen, May 17-19, 2017.
Open this publication in new window or tab >>At the boundaries of disaster response: Inclusion and exclusion of volunteers
2017 (English)Conference paper, Oral presentation with published abstract (Refereed)
Keywords
boundary work, volunteer, disaster response
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
urn:nbn:se:miun:diva-32623 (URN)
Conference
NEEDS 2, The 2nd Northern European Conference on Emergency and Disaster Studies, Copenhagen, May 17-19, 2017
Projects
VOID
Funder
Swedish Research Council Formas, 2009-2014-1895
Available from: 2017-12-27 Created: 2017-12-27 Last updated: 2018-01-03Bibliographically approved
Johansson, R. (2017). Dealing with uncertainty in temporary multi-organizational workplaces. In: : . Paper presented at EGOS, European Group for Organization Studies, Köpenhamn, 6-8 juli, 2017.
Open this publication in new window or tab >>Dealing with uncertainty in temporary multi-organizational workplaces
2017 (English)Conference paper, Oral presentation with published abstract (Refereed)
Keywords
organization, uncertainty, temporary, multi-organizational, workplace
National Category
Sociology (excluding Social Work, Social Psychology and Social Anthropology)
Identifiers
urn:nbn:se:miun:diva-32622 (URN)
Conference
EGOS, European Group for Organization Studies, Köpenhamn, 6-8 juli, 2017
Projects
VOID
Funder
Swedish Research Council Formas, 209-2014-1895
Available from: 2017-12-27 Created: 2017-12-27 Last updated: 2018-01-03Bibliographically approved
Johansson, R. & Karlsson, R. (2016). Trust Management Framework.: EU‘s Horizon 2020 research project TRILLION, WP 3, D3.1..
Open this publication in new window or tab >>Trust Management Framework.: EU‘s Horizon 2020 research project TRILLION, WP 3, D3.1.
2016 (English)Report (Refereed)
National Category
Sociology
Identifiers
urn:nbn:se:miun:diva-29548 (URN)
Funder
EU, Horizon 2020
Available from: 2016-12-13 Created: 2016-12-13 Last updated: 2016-12-14Bibliographically approved
Johansson, R., Karlsson, R., Oscarsson, O. & Danielsson, E. (2015). Att använda, leda och samverka med frivilliga: Om kommuners och länsstyrelsers relationer med aktörer utanför den offentliga sektorn inom ramen för det geografiska områdesansvaret. Karlstad: Myndigheten för samhällsskydd och beredskap
Open this publication in new window or tab >>Att använda, leda och samverka med frivilliga: Om kommuners och länsstyrelsers relationer med aktörer utanför den offentliga sektorn inom ramen för det geografiska områdesansvaret
2015 (Swedish)Report (Other academic)
Place, publisher, year, edition, pages
Karlstad: Myndigheten för samhällsskydd och beredskap, 2015. p. 52
Keywords
geografiskt områdesansvar, krisberedskap, frivillig, frivilligorganisation, ledning, samverkan
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-24834 (URN)978-91-7383-553-4 (ISBN)
Projects
Ledning och samverkan inom det geografiska områdesansvaret: aktörer utanför den offentliga sektorn som resurs
Funder
Swedish Civil Contingencies Agency
Available from: 2015-04-15 Created: 2015-04-15 Last updated: 2016-05-17Bibliographically approved
Danielsson, E., Johansson, R. & Neal, D. M. (2015). Editorial: An Introduction to Nordic Research. International Journal of Mass Emergencies and Disasters, 33(3), 316-322
Open this publication in new window or tab >>Editorial: An Introduction to Nordic Research
2015 (English)In: International Journal of Mass Emergencies and Disasters, ISSN 0280-7270, Vol. 33, no 3, p. 316-322Article in journal, Editorial material (Refereed) Published
Place, publisher, year, edition, pages
Mattoon, IL 61938 USA: Research Committee on Disasters International Sociological Association, 2015
National Category
Sociology
Identifiers
urn:nbn:se:miun:diva-26775 (URN)
Available from: 2015-12-30 Created: 2015-12-30 Last updated: 2017-12-01Bibliographically approved
Kvarnlöf, L. & Johansson, R. (2014). Boundary practices at incident sites: Making distinctions between emergency personnel and the public. International Journal of Emergency Services, 3(1), 65-76
Open this publication in new window or tab >>Boundary practices at incident sites: Making distinctions between emergency personnel and the public
2014 (English)In: International Journal of Emergency Services, ISSN 2047-0894, Vol. 3, no 1, p. 65-76Article in journal (Refereed) Published
Abstract [en]

Purpose – Incident sites can be described as the joint work site of the emergency services, where one of their challenges is to interact with the public. The purpose of this paper is to study how this interaction is structured by the emergency personnel's jurisdictional claims.

Design/methodology/approach – This paper rests upon qualitative method and in-depth interviews. In total, 28 people have been interviewed, out of which 13 are emergency personnel and 15 are unaffiliated volunteers. The interview material has been analysed qualitatively and thematically by the authors.

Findings – The findings show that the interaction between emergency personnel and unaffiliated volunteers can be described in terms of three different boundary practices: cordoning off, division of labour and conversation, varying in degrees of inclusion and exclusion. The result shows that the emergency personnel's relationship to volunteers is ambivalent, as they are both seen as an uncertain element at the incident site in need of control and as a valuable source of information.

Originality/value – While most other studies have been focusing on the interaction between emergency organizations, the authors have investigated the interaction between emergency organizations and a group previously unstudied: unaffiliated volunteers. While sociologists in the field of boundary work normally describe boundary practices in terms of negotiation, sympathizing with the concept of negotiated order, the results point to the fact that boundaries are not necessarily a subject for negotiation.

Keywords
Emergency services, Boundary work, Incident sites, Occupational jurisdictions, Traffic accidents, Unaffiliated volunteers
National Category
Sociology
Identifiers
urn:nbn:se:miun:diva-21765 (URN)10.1108/IJES-01-2013-0002 (DOI)2-s2.0-84927635912 (Scopus ID)
Projects
Samverkan under räddningsinsatser: ett komplext möte mellan olika aktörer
Available from: 2014-04-14 Created: 2014-04-14 Last updated: 2015-08-13Bibliographically approved
Johansson, R. (2014). Disaster, organization, and temporariness.. In: : . Paper presented at XVIII International Sociological Association World Congress of Sociology. Yokohama, Japan, July 13th-19th..
Open this publication in new window or tab >>Disaster, organization, and temporariness.
2014 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

One intersection between studies of organization and of disaster, that is seldom theoretically explored, is temporal delimitation. The well-known before–during–after trichotomisation of disaster studies is an indication of the inherent temporariness of disasters. Organization, on the other hand, is usually associated with stability and continuity. However, temporary aspects of organization have during recent decades attracted increased attention from researchers. In this paper, disaster management is regarded as a form of temporary organization. The aim of the paper is to provide a categorisation of different forms of temporary organization in which different aspects of disaster management can be placed. In connection with a recent discussion in organizational sociology, "organization" is here regarded as a form of social order (comparable with other social orders, like institution and network) rather than as a formal social structure; a phenomenon can be organized to different degrees, and some phenomena are only partially organized. The least common denominator of organization is that it is a decided order. Without a decision, no organization, not even a partial one. Here, a distinction is made between full organization and different forms of partial organization, the latter consisting of mixes of organization and other social orders; a phenomenon may be a mix of organization and institution (if it, e.g., rests heavily on rules, norms and beliefs) or a mix of organization and network (if it lacks a clear formal hierarchy). Organization is a widespread form of social order. Many such phenomena are temporally delimited. Here a distinction is made, regarding the nature of temporariness, between known and unknown time-frames. The latter (when it is not known when a phenomenon will take place) is characterised by a higher degree of uncertainty. Disaster management belong to this category. Different aspects of disaster management are analysed with this theoretical framework.

National Category
Sociology
Identifiers
urn:nbn:se:miun:diva-23885 (URN)
Conference
XVIII International Sociological Association World Congress of Sociology. Yokohama, Japan, July 13th-19th.
Available from: 2014-12-18 Created: 2014-12-18 Last updated: 2014-12-18Bibliographically approved
Johansson, R. (2014). Organization and disaster studies: The significance of temporariness. In: : . Paper presented at Sociologidagarna. Sveriges sociologförbunds förbundskonferens. Göteborg 10-12 mars 2014.
Open this publication in new window or tab >>Organization and disaster studies: The significance of temporariness
2014 (English)Conference paper, Published paper (Refereed)
Keywords
temporary organization, partial organization, disaster, temporariness
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-23884 (URN)
Conference
Sociologidagarna. Sveriges sociologförbunds förbundskonferens. Göteborg 10-12 mars 2014
Available from: 2014-12-18 Created: 2014-12-18 Last updated: 2014-12-18Bibliographically approved
Kvarnlöf, L. & Johansson, R. (2013). Boundary practices at incident sites: making distinctions between emergency personnel and the public. In: : . Paper presented at The 11th conference of the European Sociological Association. Turin, August 28th–31st 2013.
Open this publication in new window or tab >>Boundary practices at incident sites: making distinctions between emergency personnel and the public
2013 (English)Conference paper, Oral presentation with published abstract (Refereed)
Keywords
boundary practice, boundary work, emergency personnel, profession, incident site
National Category
Sociology
Identifiers
urn:nbn:se:miun:diva-20958 (URN)
Conference
The 11th conference of the European Sociological Association. Turin, August 28th–31st 2013
Available from: 2014-01-03 Created: 2014-01-03 Last updated: 2015-06-24Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0003-1203-1544

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