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Gidlund, Katarina L
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Publications (10 of 44) Show all publications
Nyhlén, S. & Gidlund, K. L. (2019). Everything’ disappears …: reflexive design and norm-critical intervention in the digitalization of cultural heritage. Information, Communication and Society, 22(10), 1361-1375
Open this publication in new window or tab >>Everything’ disappears …: reflexive design and norm-critical intervention in the digitalization of cultural heritage
2019 (English)In: Information, Communication and Society, ISSN 1369-118X, E-ISSN 1468-4462, Vol. 22, no 10, p. 1361-1375Article in journal (Refereed) Published
Abstract [en]

According to narrative trends, digitalization has the potential todeconstruct both power structures and practices of exclusion insociety. What we argue here is that this deconstruction is not theresult of digitalization alone, it is dependent on how digitalizationis done. On the contrary, digitalization has often resulted inreproduction instead of transformation and deconstruction, i.e.digitalization tend to uphold practices instead of challengingthem. Being slightly more provocative, what becomes digitalizedis often what we can easily capture and understand. Similarly,when we open up for an increased participation in the creation ofdigital artifacts (sometimes expressed as demand-driven, citizencentered,or participatory development), those participating indigitalization are often already known; the use of alreadyestablished contact channels making them easy to reach andconnect with. Such logics raise questions about the intersectionsof norms and power and the potential transformative character ofdigitalization. The aim of this paper is to, through a theoreticalframework combining critical information systems, policyenactment and norm critical design, introduce a reflexive designmethod to gently provoke norms. We analyze the need tointervene in the everyday practices of digitalization. This is donein an empirical case study of the making of a regional digitalcultural heritage portal. The results indicate that digitalizationneeds norm critical interventions to change existing practices andprevent norm reproduction. Otherwise, as in this case of thedigitalization of cultural heritage, digitalization runs the risk ofstrengthening existing power structures and excluding practicesinstead of challenging them.

Keywords
Politics, ICTs, identity
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-32721 (URN)10.1080/1369118X.2018.1424922 (DOI)2-s2.0-85040984558 (Scopus ID)
Available from: 2018-01-19 Created: 2018-01-19 Last updated: 2019-08-12Bibliographically approved
Giritly Nygren, K. & Gidlund, K. L. (Eds.). (2017). Mitt, ditt och vårt universitet: Att förstå något gemensamt. Sundsvall/Östersund: Mittuniversitetet
Open this publication in new window or tab >>Mitt, ditt och vårt universitet: Att förstå något gemensamt
2017 (Swedish)Collection (editor) (Other academic)
Place, publisher, year, edition, pages
Sundsvall/Östersund: Mittuniversitetet, 2017. p. 172
Identifiers
urn:nbn:se:miun:diva-30463 (URN)
Available from: 2017-03-24 Created: 2017-03-24 Last updated: 2017-03-24Bibliographically approved
Klareld, A.-S. & Lindblad-Gidlund, K. (2017). Rethinking archives as digital: The consequences of ‘paper minds’ in illustrations and definitions of ‘e-archives’. Archivaria, 83(Spring), 81-108
Open this publication in new window or tab >>Rethinking archives as digital: The consequences of ‘paper minds’ in illustrations and definitions of ‘e-archives’
2017 (English)In: Archivaria, ISSN 1923-6409, Vol. 83, no Spring, p. 81-108Article in journal (Refereed) Published
Abstract [en]

Culture and discourses affect our understanding of the archive in the digital environment: preconceptions, norms and practices developed in a paper-based administration color and limit perceptions of digital archives. It can be difficult to re-imagine the archive in the context of e-Government, and the networked environment, which increases the complexity of archival issues. This is a global problem, because digital records require other measures than paper records. This takes a foundational approach, focusing on openings and closures of concepts surrounding the idea of archives. Critical theory is used as a lens to study illustrations and descriptions of what an ‘e-archive’ is, and how it should be managed.

 

The analysis is made after three basic principles that the public administration should work towards: (i) a holistic concept of the archive, (ii) a proactive approach to records management, and (iii) striving to integrate the archiving process with the goals and opportunities of e-government.

 

The result indicates that the lack of ‘closings’: commonly understood principles and a shared definition of an e-archive, may restrict the understanding of archives in digital contexts and constrain the development of their full potential. At the same time, the lack of ‘openings’ toward new ways of thinking about and designing e-archives may narrow the scope of possibilities that the digital formats can offer. ‘Paper minds’ may presuppose a ‘stepwise progression’ of records from ‘active’ to ‘archival’ that is unnecessary in the digital context.

Place, publisher, year, edition, pages
Association of Canadian Archivists, 2017
National Category
Engineering and Technology
Identifiers
urn:nbn:se:miun:diva-29997 (URN)2-s2.0-85026815633 (Scopus ID)
Available from: 2017-02-06 Created: 2017-02-06 Last updated: 2018-11-06Bibliographically approved
Sundberg, L. & Lindblad-Gidlund, K. (2017). Value-Based Decision Making: Decision Theory Meets e-Government. In: Janssen, M., Axelsson, K., Glassey, O., Klievink, B., Krimmer, R., Lindgren, I., Parycek, P., Scholl, H.J., Trutnev, D. (Ed.), Electronic Government: Lecture Notes in Computer Science: 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings. Paper presented at 16th IFIP WG 8.5 International Conference (pp. 351-358). Springer
Open this publication in new window or tab >>Value-Based Decision Making: Decision Theory Meets e-Government
2017 (English)In: Electronic Government: Lecture Notes in Computer Science: 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings / [ed] Janssen, M., Axelsson, K., Glassey, O., Klievink, B., Krimmer, R., Lindgren, I., Parycek, P., Scholl, H.J., Trutnev, D., Springer, 2017, p. 351-358Conference paper, Published paper (Refereed)
Abstract [en]

Electronic government, or e-Government, is the use of information and communication technology in the public sector. As a research field, it is characterized as multi-disciplinary with heritage from both the information systems and public administration fields. This diverse background may be beneficial, but it may also result in a fragmented theoretical base and conceptual vagueness. This paper applies decision theory to e-Government to tie a number of theoretical and practical concepts together. In particular, five concepts from decision theory (i.e. objectives, stakeholder inclusion, weighting and resource allocation, risk analysis, and outcomes assessment) are compared with counterparts in e-Government. The findings have both theoretical and practical implications. First, they add to and unite e-Government theory. Second, practical methods for operationalizing the theoretical concepts are proposed. This operationalization includes using a holistic approach to e-participation throughout decision processes.

Place, publisher, year, edition, pages
Springer, 2017
Keywords
Public Values, Decision Making, e-Government
National Category
Information Systems
Identifiers
urn:nbn:se:miun:diva-31331 (URN)10.1007/978-3-319-64677-0_29 (DOI)2-s2.0-85029422261 (Scopus ID)978-3-319-64677-0 (ISBN)978-3-319-64676-3 (ISBN)
Conference
16th IFIP WG 8.5 International Conference
Available from: 2017-08-05 Created: 2017-08-05 Last updated: 2018-09-05Bibliographically approved
Lindblad-Gidlund, K., Larsson, A. & Nyhlén, S. (2016). Avstamp: Innovationskraft i offentlig sektor.
Open this publication in new window or tab >>Avstamp: Innovationskraft i offentlig sektor
2016 (Swedish)Report (Other academic)
National Category
Public Administration Studies
Identifiers
urn:nbn:se:miun:diva-30735 (URN)
Available from: 2017-05-16 Created: 2017-05-16 Last updated: 2017-11-16Bibliographically approved
Gidlund, K. L. (2015). Makers and Shapers or Users and Choosers Participatory Practices in Digitalization of Public Sector. In: ELECTRONIC GOVERNMENT (EGOV 2015): . Paper presented at 14th Annual International IFIP Working Group 8.5 Electronic Government Conference (IFIP EGOV), AUG 30-SEP 02, 2015, Thessaloniki, GREECE (pp. 222-232). Springer
Open this publication in new window or tab >>Makers and Shapers or Users and Choosers Participatory Practices in Digitalization of Public Sector
2015 (English)In: ELECTRONIC GOVERNMENT (EGOV 2015), Springer, 2015, p. 222-232Conference paper, Published paper (Refereed)
Abstract [en]

The idea that public e-services are better off being designed with the potential users' needs in focus is today an almost unquestioned truth (user centered design maybe being the most frequent methodological toolbox). The idea that they are even better off being designed with the potential users is an almost equally established understanding (where participatory design could be claimed to be the most prominent methodology). However, in this paper the overall claim is that by a combination of updated design thinking, and development and participatory studies from outside the digital design discipline, a deepened and more nuanced understanding of participatory practices is presented. This is shown by an exploratory study on the design process of a public e-service to make the city accessible for its citizens and visiting tourists.

Place, publisher, year, edition, pages
Springer, 2015
Series
Lecture Notes in Computer Science, ISSN 0302-9743 ; 9248
Keywords
Public e-services, Critical design, Participatory practices, Exploratory study
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-26573 (URN)10.1007/978-3-319-22479-4_17 (DOI)000362426900017 ()2-s2.0-84944810894 (Scopus ID)978-3-319-22479-4 (ISBN)
Conference
14th Annual International IFIP Working Group 8.5 Electronic Government Conference (IFIP EGOV), AUG 30-SEP 02, 2015, Thessaloniki, GREECE
Available from: 2015-12-17 Created: 2015-12-17 Last updated: 2016-01-07Bibliographically approved
Giritli Nygren, K. & Lindblad-Gidlund, K. (2015). The Pastoral Power of Technology: Rethinking alienation in digital culture. In: Fuchs, C. & Mosco, V. (Ed.), Marx in the age of digital capitalism: (pp. 396-412). Brill Academic Publishers
Open this publication in new window or tab >>The Pastoral Power of Technology: Rethinking alienation in digital culture
2015 (English)In: Marx in the age of digital capitalism / [ed] Fuchs, C. & Mosco, V., Brill Academic Publishers, 2015, p. 396-412Chapter in book (Refereed)
Place, publisher, year, edition, pages
Brill Academic Publishers, 2015
Series
Studies in Critical Social Sciences, ISSN 1573-4234 ; 80
National Category
Social Sciences
Identifiers
urn:nbn:se:miun:diva-29755 (URN)
Available from: 2016-12-22 Created: 2016-12-22 Last updated: 2016-12-22Bibliographically approved
Lindblad-Gidlund, K. (2015). Three eGovernments living happily ever after: Discursive tensions and conflicting epistemic cultures in the development of public E-services. International Journal of Electronic Government Research, 11(3), 43-56
Open this publication in new window or tab >>Three eGovernments living happily ever after: Discursive tensions and conflicting epistemic cultures in the development of public E-services
2015 (English)In: International Journal of Electronic Government Research, ISSN 1548-3886, E-ISSN 1548-3894, Vol. 11, no 3, p. 43-56Article in journal (Refereed) Published
Abstract [en]

There exists a vast amount of different texts (policy documents, guidelines, action plans etc.) with the aim of stipulating the road forward for digitalisation of public sector, and an often used rationale for digitalisation is that the use of digitalised services will stimulate efficiency, reduce costs and at the same time enhance service quality. This is also often coupled with the idea that guarantee of success can be found participatory practices. This paper aims to disclose some of the underpinnings to the above logic by a closer analysis of 'the who, the why and how' of involving participators in digitalization of public sector. This paper uses a combination of discourse analysis and a Bourdieuan inspired use of the concept of epistemic cultures as an analytical framework to disentangle the notion of a participatory eGovernment development. The empirical case is a text analysis of a national action plan for digitalisation and the results of the analysis unfold two interesting notions; 1) three conflicting notions of for whom, why and how this is done, and 2) the consequences of conflicting epistemic cultures for practitioners to solve in the everyday practice when customer-oriented market logics are naively linked with democratically oriented inclusive participatory decision processes; two not so easily combined ideologies. Copyright © 2015, IGI Global.

Keywords
Digitalisation, Discourse analysis, Epistemic cultures, Practitioner perspective, Public E-services
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-26912 (URN)10.4018/IJEGR.2015070103 (DOI)2-s2.0-84945274889 (Scopus ID)
Note

Article

Available from: 2016-01-25 Created: 2016-01-25 Last updated: 2017-11-30Bibliographically approved
Lakew, N. & Lindblad Gidlund, K. (2015). Toward Interpretive Phenomenological Analysis – Exploring Technology Adoption And Continuoususe As Lifeworld Experience. In: Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings: . Paper presented at 19th Pacific Asia Conference on Information Systems, PACIS 2015; Singapore; Singapore; 5 July 2015 through 9 July 2015. Pacific Asia Conference on Information Systems, Article ID Paper 63.
Open this publication in new window or tab >>Toward Interpretive Phenomenological Analysis – Exploring Technology Adoption And Continuoususe As Lifeworld Experience
2015 (English)In: Pacific Asia Conference on Information Systems, PACIS 2015 - Proceedings, Pacific Asia Conference on Information Systems , 2015, article id Paper 63Conference paper, Published paper (Refereed)
Abstract [en]

With recent rapid digital evolution and integration of technology into our lifeworld, the suitability of causal based methods to study IT-entangled everyday experiences is becoming dubious. As interpretive research methods emerge as viable alternatives, some has criticized its rigor based on its less critical stance and lack of tools to understand complex historical and environmental influences on individual experiences. Drawing upon phenomenology, we propose Interpretive Phenomenological Analyses (IPA) as potential interpretive method of inquiry to understand how and why we engage with information systems. IPA provides a tool to both critical explore and hermeneutically interpret phenomena of lifeworld experiences based on users’ interpretation of their own experiences. The approach also provides a means to mapping out participants’ object of concern and their experiential claims using hermeneutical and critical questioning, then coherently contextualize participants’ interpretation within their environmental and cultural settings. We illustrate the proposed method with empirical evidence of excerpt from a longitude study of IS usage research. Consideration is given to philosophical assumptions, different IPA approaches, and researchers’ fore-structure presumptions of their field of interest. The paper intends to contribute toward the discussion of interpretive research methods in the field of information systems.

Place, publisher, year, edition, pages
Pacific Asia Conference on Information Systems, 2015
Keywords
Interpretative phenomenological analysis, hermeneutics, lifeworld experience, IS usage, interpretative research method
National Category
Information Systems
Identifiers
urn:nbn:se:miun:diva-29317 (URN)2-s2.0-85011019276 (Scopus ID)
Conference
19th Pacific Asia Conference on Information Systems, PACIS 2015; Singapore; Singapore; 5 July 2015 through 9 July 2015
Available from: 2016-11-22 Created: 2016-11-22 Last updated: 2018-01-13Bibliographically approved
Gidlund, K. L. & Sefyrin, J. (2014). Problematizing the participatory subject in demands driven development of public sector. In: Innovation and the Public Sector: . Paper presented at Joint Workshop on Electronic Government and Electronic Participation, IFIP EGOV 2014 and ePart 2014; The Lloyd Institute, Trinity College, College GreenDublin; Ireland; 1 September 2014 through 3 September 2014 (pp. 66-75). IOS Press, 21
Open this publication in new window or tab >>Problematizing the participatory subject in demands driven development of public sector
2014 (English)In: Innovation and the Public Sector, IOS Press , 2014, Vol. 21, p. 66-75Conference paper, Published paper (Refereed)
Abstract [en]

This paper concerns the construction of the individuals to whom public e-services are aimed, and who are expected to participate in demands driven development of public sector. The argument is that these individuals are differently positioned in relation to and have different prerequisites to participate in demands driven development processes, and that this has to be taken into account by practitioners who are working demands driven development of public sector. The aim of the paper is thus to address the need to acknowledge differences in individual users' possibilities to participate in the development of public sector through opening up and critically analyze categories indicating participants - e.g. 'users', 'citizens' or 'practitioners'. This is done through a discourse theoretical analysis of a text; the Swedish Guidelines for Demands Driven Development. The analysis of the text shows that the dominant category signifying a participatory subject is 'target group(s)', which is articulated according to four different themes. However, none of these themes articulates an unpacking of the category 'target group(s)', and the term is instead used to signify everyone as if these were alike and had the same prerequisites and possibilities to participate in demands driven development processes - in discourse theoretical terms 'target group(s) works as an empty signifier. In this way differences between the individuals who are included in the category are hidden, and practitioners are left with no guidelines for how to deal with these.

Place, publisher, year, edition, pages
IOS Press, 2014
Keywords
Demands driven development, Discourse analysis, Empty signifier, Participatory subject, Public e-services
National Category
Information Systems, Social aspects
Identifiers
urn:nbn:se:miun:diva-31042 (URN)10.3233/978-1-61499-429-9-66 (DOI)2-s2.0-85019666497 (Scopus ID)9781614994282 (ISBN)
Conference
Joint Workshop on Electronic Government and Electronic Participation, IFIP EGOV 2014 and ePart 2014; The Lloyd Institute, Trinity College, College GreenDublin; Ireland; 1 September 2014 through 3 September 2014
Available from: 2017-06-28 Created: 2017-06-28 Last updated: 2017-06-28Bibliographically approved
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